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Apprentice Housing Assistant
2 weeks ago
**Reference**: CBC243106
**Salary details**:National minimum wage for age
**Job term**: Fixed term apprenticeship for up to 2 years.
**Appointment type**: Full time
**Hours**: 37 hours per week
**Location**: Customer Service Centre within the Town Hall
**Department**:Housing
Chesterfield Borough Council has a housing stock of approximately 9,500 properties. Our stock comprises of a range of housing types such as flats, bungalows, houses, maisonettes and older persons schemes.
We are seeking to recruit an enthusiastic individual who is looking to pursue a career in Housing Services.
You will be based at the Customer Service Centre at the Town Hall but will have the opportunity to visit our other sites to get an understanding of Housing Services and build relationships with other teams.
**Why work for us?**
the post offers the opportunity to develop Customer Care skills to a high level which will be achieved through a combination of on-the-job training and shadowing experienced Housing Assistants with the team
- the successful applicant on reaching a required level of competency will provide cover for our busy reception desk working alongside an experienced member of the team to provide advice and guidance to our customers
**What’s in it for me?**
- the apprenticeship gives you the opportunity to learn different areas of the council where you can gain relevant experience and knowledge to enable you to complete the apprenticeship more effectively
**You will receive**:
- the National Minimum Wage depending on age
- the opportunity to gain a recognised qualification over 24 months: Housing and property management assistant (level 2)
- flexible working hours to achieve a healthy work life balance, access to the pension scheme
You will be provided with on-the-job support to enable the successful completion of an apprenticeship qualification at Level 2 with potential for the position to be made permanent following successful completion of the apprenticeship programme.
On achieving a sound and working knowledge with the assistants role the apprentice will have opportunity to shadow other sections within housing, enabling a wider knowledge and opportunity for career progression.
Along with developing excellent customer care skills the successful applicant will develop their administrative skills and interpersonal skills.
You will work within a small team and become a reliable and trusted member of the team, eventually offering help and support to other team members.
**How to apply**
If you don't already have a CV you can use our template below. We also have advice about how to write your cover letter.
**Closing date**: 17 September 2024
**Provisional interview date**:27 September 2024
**Job Types**: Full-time, Apprenticeship
Pay: £6.40-£11.44 per hour
Expected hours: 37.00 per week
**Benefits**:
- Bereavement leave
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay
- Work from home
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (required)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (required)
Licence/Certification:
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: CBC243106
