Customer Service Advisor

2 weeks ago


Broxburn, United Kingdom Fix Auto Edinburgh West Full time

At Fix Auto Edinburgh West we pride ourselves in delivering right first-time repair solutions that include value, service, speed and quality for all our customers.

We currently have a vacancy for an Customer Service Advisor.

Hours - Fulltime.

The role includes general administrative duties, processing invoices and assisting with the motor claims process. In addition you will be required to support other sites.
- have a driven 'can do' attitude
- have a good eye for detail
- excellent customer service skills
- experience of working in a customer facing environment
- good systems and IT experience including word and excel
- excellent communication skills
- excellent organisation skills and be able to prioritise work in accordance with the needs of the business
- experience of resolving and effectively dealing with queries
- high level of personal and professional integrity
- attention to detail
- open to working with new processes and able to adapt quickly

**Job Types**: Full-time, Permanent

**Benefits**:

- Employee discount
- Store discount

Ability to commute/relocate:

- Broxburn EH52 6PX: reliably commute or plan to relocate before starting work (preferred)

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person


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