Office Assistant

2 weeks ago

Cranleigh, United Kingdom Care Ashore Full time

**Care Ashore**

**Job Title: Office Assistant**

**Reports to**: Office Manager

**Hours of work**: Normal hours are Monday to Friday between 9am & 5pm (37.5 hours).

**Salary**: £20,500 pa

Annual leave: 26 days pa plus bank holidays. If required to work bank holidays, time off in lieu will be taken.

**About the Employer**:
Care Ashore is charity that serves British seafarers, and their dependants in need by providing supported housing and holiday accommodation on its extensive estate in rural Surrey.

The charity also manages several commercial activities including property and farm rental, camping & caravanning, fishing, clay pigeon shooting, guest rooms and events to generate income to subsidise the cost of services offered to seafarers and to support capital projects on site.

**Role**:
We are looking for a motivated and enthusiastic individual to join a busy team as an Office Assistant. This is a full-time, permanent position based in Alfold, near Cranleigh.

Key activities:

- Be the first point of call for residents, tenants, and external partners.
- To take rents and book appointments for residents.
- Coordinate and book repairs as required.
- Assist Office Manager with campsite and guest room bookings.
- Participate and contribute at weekly team meetings.
- Take and distribute minutes of meetings where required.
- Perform general office duties such as answering phone calls, taking messages, and handling incoming and outgoing mail.
- Assist with organising and maintaining office files, documents, and records, both physical and digital.
- Greet and welcome visitors in a professional and friendly manner.
- Assist in scheduling appointments, meetings, and events, and prepare necessary materials as required.

Support the office team by handling administrative tasks, including data entry, photocopying, and filing.
- Ensure that a high standard of service delivery is achieved by championing Care Ashore’s values, whilst complying with all operational policies and procedures
- To undertake any other duties as directed by a manager to meet the needs of the business.

You will work within a wider team supporting residents in their accommodation and an estate which delivers various commercial activities.

Due to the location a full driving licence and access to a vehicle is essential.

**Essential Requirements**:

- Ability to multitask and use initiative.
- Outstanding customer care skills
- A team player
- Excellent organisational and time management skills.
- Strong attention to detail and accuracy in completing tasks.
- Proficient in using Microsoft Office suite (Word, Excel, Outlook).
- Good communication skills: oral, written, and interpersonal.
- A sense of humour
- An ability to work flexibly across operational hours and occasional evenings/weekends where required.

**Desirable Requirements**:

- Experience of working in a busy office, either as an assistant or similar.
- Knowledge of the maritime sector
- Have experience of working within a charity or social care setting.

For further details, please contact Karen Denham on 01403 752555.

**Job Types**: Full-time, Permanent

**Salary**: £20,500.00 per year

**Benefits**:

- Casual dress
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Cranleigh: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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