Ao Administration Officer

**Details**:
**Reference number**:

- 432055

**Salary**:

- £25,160
- A Civil Service Pension with an employer contribution of 28.97%

GBP

**Job grade**:

- Administrative Officer

**Contract type**:

- Permanent

**Business area**:

- Insolvency - Official Receiver Services

**Type of role**:

- Operational Delivery

**Working pattern**:

- Flexible working, Full-time, Job share, Part-time

**Number of jobs available**:

- 2

**Contents**:

- Location
- About the job
- Benefits
- Things you need to know

**Location**:

- Cardiff

**About the job**:
**Job summary**:
The Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.

We offer full-time, part-time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, though our Engagement network or in their own local communities via volunteering opportunities.

The Insolvency Service is a great place to work, learn and grow your career

Together as the Insolvency Service, we provide leadership across the insolvency sector and deliver integrated, valuable services where they are needed. Our goal is a fair and open insolvency system that works well, and a marketplace that is fair for businesses and individuals.

We work across boundaries within government and collaborate with our partners in the insolvency sector. We maintain the standards that help to make Britain one of the best places in the world to do business. We are proud to provide an insolvency regime which is highly regarded globally. We authorise and regulate the insolvency profession. Where legislation needs improving, we advise on the changes required.

Treating each of our customers as an individual and with respect is at the heart of what we do. We balance our efforts in protecting creditors and the public from misconduct and scams, with providing help to individuals and companies going through financial failure.

We continuously improve our services and are moving more services online so people can connect with us better.

**Job description**:
The team sit within the Insolvency Service’s Official Receiver's Services (ORS) Division, dealing with the administration and statutory investigation of bankruptcies and compulsory company liquidations. We contribute to the core purpose of the agency which is delivering economic confidence by maximising returns to creditors.

**Responsibilities**

Your duties will include, but are not limited to:

- managing a case load of bankruptcy and partnership cases
- entering information onto our computer system and producing standard reports for approval
- following guidance and protocols to prepare cases for payment and distributing funds to creditors
- providing general support to the other business areas outlined above, when this is needed
- providing excellent customer service.

**Person specification**:
To be successful in this role you will need to be able to demonstrate the following:

- have a motivation for learning, excellent organisational skills and good time management, enabling you to meet deadlines
- an ability to follow instructions and guidelines carefully and to ask for help when needed
- a desire to work as part of a team to meet targets; this includes helping colleagues and being flexible when urgent work needs to be completed
- be able to work unsupervised and use your initiative
- have some experience of using Outlook, Word and Excel, or be prepared to learn these skills.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Delivering at Pace
- Communicating and Influencing
- Working Together
- Delivering at Pace

**Benefits**:

- Alongside your salary of £25,160, Insolvency Service contributes £7,288 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We want you to have a good work-life balance and want to support you in all that you do, so we offer a great benefits package including:

- flexible working arrangements and flexi-time
- full time new entrants to the Civil Service and those Civil Servants on modernised terms and conditions will be entitled to 25 days leave increasing on a sliding scale to 30 days after 5 years’ service
- in addition to this you are entitled to 8 public/bank holidays plus an additional day of privilege leave
- competitive maternity, paternity and parental leave
- 5 days paid leave for learning and development
- 5 days paid for volunteering
- a Cycle to work scheme
- staff have access to an employee assist