Asb Officer

1 week ago

London, United Kingdom MRJ Associates Ltd Full time

MRJ Associates are working on behalf of our client based inTower hamlets housingwho are recruiting for anti-social behaviour officer within the Local Authority paying £26.06 per hour **PURPOSE OF THE JOB** - Provide exemplary standards of customer service, working with local communities and partner agencies to deliver a responsive and proactive ASB service. - To investigate and address cases and causes of anti-social behaviour (ASB) to improve the lives of residents. Providing a swift and effective response in line with THH ASB policies and procedures. - Post-holders will be allocated to the "Estates" Team or "Tenancy" Team. If allocated to the Estates Team, they will report to the ASB Estates Team Leader. If allocated to the Tenancy team, they will report to the ASB manager **SKILLS AND ABILITIES** - Ability to build purposeful relationships with key partner agencies to ensure positive outcomes for victims of ASB. - Ability to use IT systems to record, monitor and review casework. - Able to demonstrate resilience - Knowledge and understanding of diverse needs of residents and staff. - Working knowledge of ASB Crime and Policing Act 2014, Care Act 2015. - Working knowledge of prevention and intervention techniques. **ASB Estate Officers only** - Experience of conducting estate patrols and conflict management. - Experience of dealing with youth and gang related ASB. **Desirable Criteria** - Knowledge of Flare (APP) or similar ASB Case Management system. - Good IT skills including MS Word/Excel. **QUALIFICATIONS** - Experience of working within social housing. - Experience of managing serious and complex ASB cases and preparing own case management strategy. - Experience of drafting high quality statements/affidavits for use at trials. - Experience of preparing court bundles and drafting court orders. - Experience of working in a partnership context. - Experience of conducting witness and perpetrator interviews. - Understanding of witness and victim management and ability to deal with vulnerable people with tact and sensitivity. - Safeguarding Children Act 1989 and 2004. - Proven ability to secure Injunctions/possessions in the Courts.

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