Technical Support Specialist
2 days ago
**Technical Support Specialist - 1st Line - Reading - £30K**
Join a fast-growing, UK-based technology distributor specialising in networking, broadband, VoIP, and security solutions as a Technical Support Specialist.
The company supplies products to a wide range of clients, from resellers to major service providers, and prides itself on delivering expert technical support alongside leading brands, and is keen to add further capability to its team in the form of technical support.
**The Role**
We’re looking for a customer-focused 1st Line Technical Support Specialist to join the team. You’ll be responsible for handling incoming support queries, managing returns, and working with ticketing systems to ensure timely resolution and great service.
**Key Responsibilities**
- Diagnose and troubleshoot basic networking and hardware issues
- Manage support tickets and product return cases (RMAs)
- Maintain accurate records and documentation
- Support internal teams and stay up to date with new technologies
- Basic knowledge of networking (TCP/IP, DNS, VPNs) and computer hardware
- Excellent communication and problem-solving skills
- Experience with ticketing systems and remote support tools
- Strong attention to detail and eagerness to learn
- Certifications such as CompTIA A+ are desirable
Pay: £28,000.00-£30,000.00 per year
**Benefits**:
- Company pension
- On-site parking
Work Location: In person
Reference ID: 1227184
-
Technical Support Specialist
2 days ago
Reading, United Kingdom Elastic Full time**Technical Support Specialist - 1st Line - Reading - £30K** Join a fast-growing, UK-based technology distributor specialising in networking, broadband, VoIP, and security solutions as a Technical Support Specialist. The company supplies products to a wide range of clients, from resellers to major service providers, and prides itself on delivering expert...
-
Technical Support Specialist
6 days ago
Reading, United Kingdom Corriculo Ltd Full time**Technical Support Specialist / Customer Support Analyst, Bacs, SQL Databases, Remote, COR4899** I’m looking for a Technical Support Specialist / Customer Support Analyst to join a great company based in Oxfordshire on a primarily remote basis. This is an excellent opportunity for a Technical Support Specialist / Customer Support Analyst who...
-
Porsche Technical Support Specialist
2 days ago
Reading, United Kingdom RAC Full time**About The Role**: We have an exciting opportunity for a **Porsche Technical Support Specialist** to provide industry leading, expert technical guidance across current and legacy Porsche models, systems and services. This is a unique opportunity to proactively support the product quality landscape for Porsche Cars Great Britain and provide a luxury...
-
Technical Engineer
2 days ago
Reading, United Kingdom Rise Technical Full timeTechnical Engineer (Progression to Senior Available)Field Based - (Covering 40 mile radius of Reading)£40,000 - £50,000 + Bonus + Van + Progression to Senior + Overtime + Phone + Laptop + Medical Cover + Employee Profit Share!Are you experienced service engineer who is looking for the opportunity to step up in their career and join a growing company with a...
-
Technical Customer Support Specialist
7 days ago
Reading, United Kingdom names.co.uk Full timeCompany overview Team.Blue was created in June 2019 by the merger of the regional leading hosting providers Combell Group, Register Group and TransIP Group. team.blue is the most trusted digital enabler and an ecosystem of successful brands working together across regions to provide customers with everything they need to succeed online. team.blue is a...
-
Technical Support Specialist | EMEA
1 day ago
Reading, Berkshire, United Kingdom Ross Video Full timeWhy Work at Ross Video? We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment,...
-
Technical Sales Specialist
1 week ago
Reading, United Kingdom Clarify Consultancy Ltd Full timeDue to continuing expansion our client, a national engineering company is actively seeking an experienced, dedicated, and ambitious Technical Sales Specialist to achieve revenue and profit in a designated territory of the UK. Reporting directly to the Sales Manager, responsibilities will include. - Search for new business within our core customer base and...
-
Technical Specialist
2 days ago
Reading, United Kingdom Thames Water Utilites Full time**Who are we?** Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km’s of pipes, to keep taps flowing and toilets flushing. We are an essential service and have operated throughout the Covid19 pandemic. At Thames Water, every one...
-
Technical Sales Specialist
2 weeks ago
Reading, United Kingdom Clarify Consultancy Ltd Full timeDue to continuing expansion our client, a national engineering company is actively seeking an experienced, dedicated, and ambitious Technical Sales Specialist to achieve revenue and profit in a designated territory of the UK. Reporting directly to the Sales Manager, responsibilities will include. - Search for new business within our core customer base and...
-
Oracle R12 Technical Specialist
13 hours ago
Reading, Reading, United Kingdom Cadence Resourcing Full timeOracle R12 Technical Specialist - IntegrationsMy client are looking for a finance systems Technical Specialist with a focus on Oracle R12 EBS financials to join their team and provide expertise in the integration of other finance systems into Oracle R12 EBS.The successful applicant will have expert knowledge of Oracle R12 E-Business Suite finance systems and...