Customer Service Advisor

1 day ago


Cramlington, United Kingdom Talent84 Ltd Full time

Talent84 is delighted to be supporting a leading manufacturing company based in Cramlington. Our client is seeking a Customer Service Advisor to join their friendly but busy team.

**Responsibilities**:

- Track deliveries with courier services and record updates
- Manage job returns via couriers
- Accurately log calls and relevant info throughout the day
- Ensure complaints and problems that occur are processed correctly
- Responsible for checking reviewed jobs prior to dispatch

**Requirements**:

- Able to adapt and multi task and prioritise workload
- Attention to detail and accuracy
- To demonstrate initiative and common sense when carrying out instructions

**Some benefits include**:

- Hybrid working
- Staff discounts
- Breakfast and drinks provided
- 22 days holiday, rising to 25
- Cycle to work scheme

If you are looking for a new role and interested in joining this modern and dynamic company please get in contact.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Flexitime
- On-site parking
- Wellness programmes
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Cramlington, Northumberland: reliably commute or plan to relocate before starting work (required)

Reference ID: CRAMCUSTSERAD



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