1st Line Support

4 days ago


Rotherham, United Kingdom Modis UK Full time

Permanent

£25,000

Are you an eager and proactive tech-minded person with experience in customer service? If so this could be the ideal opportunity for you

Working from modern offices, providing remote support with the opportunity to get desk-side with users, you will have an exciting and varied working week supporting a wide range of the latest technology solutions.

THE ROLE

To provide office-based 1st line telephone and remote access support for a wide range of I.T. issues.

To provide professional on-site support to and installations for a wide range of clients. To complete all electronic and manual knowledge base records as required.

Provide end-user training where required.

**Requirements**:
Good diagnostic skills

Good communication skills and excellent telephone manner

Experience of ticketed remote support environments

Knowledge of Microsoft desktop operating systems (XP, Vista, Windows 7)

The role sits within a recently established, in-house, support team and presents an opportunity for an experienced and qualified engineer who is looking to join a stable and expanding organisation. Although looking for a qualified and experienced professional the organisation provide excellent personal development opportunities including training and exposure to new technology as well as the chance to progress within an expanding company.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.



  • Rotherham, United Kingdom Elevation Recruitment Group Full time

    Elevation Recruitment seek a 1st Line Support Field Engineer to work for a growing Outsourced IT Support firm in South Yorkshire. As an 1st Line / Field Engineer, your role will consist of providing essential technical support both onsite and offsite, addressing and resolving IT issues. Required Experience Great telephone and in-person people skills....


  • Rotherham, United Kingdom Adept Resourcing Full time

    IT Support Technician - Manufacturing Location : Rotherham Hours : 35 hours / week - Monday to Friday 9:00-5:00 Salary : £26,000 - £32,000 (depending on skills and experience) No hybrid working available, fully on-site Company pension Free on-site parking Bonus scheme Our client is a Rotherham based manufacturer specialising in the production of...


  • Rotherham, United Kingdom RNN Group Full time

    **1st/2nd Line Support Technician** **Full time (37hrs per week), permanent** **Salary; £22,213 per annum** **Location; Rotherham College, Rotherham (with travel if applicable)** **Are you looking for an opportunity to kickstart your career?** This role is a key part of the IT Services team for the RNN Group, ensuring a high level of customer service...


  • Rotherham, United Kingdom IDPP Full time

    We are current supporting an NHS service based in Rotherham with their need for a 1st line support engineer to join their team on an initial 3 month contract. The role will initially be fully on site but there is the potential for hybrid working once training is complete. The post will be working on a 7 day rota basis operating between 8am- 5.30pm. Please...


  • Rotherham S JZ, United Kingdom Raw Telecom Ltd Full time

    OverviewRaw Telecom is a business communications provider specialising in business broadband, VoIP, and managed network services. We partner with leading UK networks and deliver tailored connectivity solutions to SMEs nationwide.We pride ourselves on being hands-on, transparent, and technically capable — combining personal customer service with modern,...

  • IT Support Engineer

    1 week ago


    Rotherham, United Kingdom Adept Resourcing Engineering Full time

    IT Support Engineer - ManufacturingLocation : Rotherham Parkgate Hours : 35 hours / week - Monday to Friday 9:00-5:00 with 1-hour unpaid lunch Salary : £37,000 - £40,000 (depending on skills and experience) No hybrid working available, fully on-site Company pension Free on-site parking Bonus schemeOur client is a Rotherham based manufacturer specialising...

  • IT Support Engineer

    4 days ago


    Rotherham, United Kingdom Adept Resourcing Full time

    IT Support Engineer - Manufacturing Location : Rotherham Parkgate Hours : 35 hours / week - Monday to Friday 9:00-5:00 with 1-hour unpaid lunch Salary : £37,000 - £40,000 (depending on skills and experience) No hybrid working available, fully on-site Company pension Free on-site parking Bonus scheme Our client is a Rotherham based manufacturer...

  • Line Chef

    6 days ago


    Rotherham, United Kingdom Kew Green Hotels Full time

    OverviewOur Line Chefs are responsible for producing all core menu items in an efficient and consistent manner and developing delicious specials to excite and delight our guests! This role reports directly to the Kitchen Manager.ResponsibilitiesLine Chef duties include cooking food items by grilling, frying, sautéing, and other cooking methods to specified...

  • First Line Manager

    2 weeks ago


    Rotherham, United Kingdom Alliance Automotive Group UK & Ireland Full time

    Role Overview Alliance Automotive Group is a leading distributor of automotive parts, specialising in efficient picking, packing, and distribution across the UK and Ireland. We operate with a commitment to maintaining high service standards while fostering operational excellence at all levels. The First Line Manager is responsible for overseeing the...


  • Rotherham, United Kingdom Xtol Development Services Full time

    **Role Reporting to - Operations Manager - Frances McIntyre** **Role purpose** - Primary focus on retention of personal lines and small commercial business through the renewals, new business quotes and mid-term adjustment process meeting reasonable targets, which are reasonable and fair, as set by the Operations Manager. - Generating new personal lines and...