Front of House Assistant

2 weeks ago

Liverpool, United Kingdom DWF Full time

Why join us?: As Front of House Assistant you will be the first point of contact for internal and external stakeholders. We pride ourselves on providing exceptional service, and we are looking for someone who shares that passion and commitment. As a Front of House Assistant, your role will involve greeting guests, managing stock control, taking delivery of mail, basic office maintenance/facilities management and other general queries. If you're enthusiastic, organised, and ready to be the face of our business, we want to hear from you This is an exciting role within an adapting work environment. It will be both challenging and rewarding and will allow you to gain and develop a broad variety of different skills. The working hours for this role are 08:00 - 17:00 and you will be fully office based. **Responsibilities**: - Ownership for the delivery of outstanding customer service at all times. Providing a first-class service with a "can do" attitude approach to everyone within the company. - Ensuring all office equipment is hygienically maintained and serviceable at all times. - Liaise with 3rd party service providers to ensure hygienic cleaning/monitoring/reporting is carried out. - Complete daily floor walk checks and activities as well as providing general maintenance to a high standard - Ensure compliance with health and safety regulations. - Conduct regular safety checks and address any potential hazards. What will help you succeed in this role?: **Essential** - Previous experience in a Front of House, Customer Service or Facilities Management role. - Be highly organised and be able to remain calm and perform well under pressure. - Maintains high standards of performance by identifying and creating self-development opportunities. - Excellent communication skills both verbal and written are essential for this role. **Desirable** - Previous workplace facilities experience in a corporate/ office environment What we offer?: At DWF, we deeply appreciate the significance of offering a comprehensive rewards package that extends beyond a basic salary. Our commitment is to ensure that each member of our team not only feels valued but is also duly rewarded throughout their tenure with us. Upon joining our organisation, you will have the opportunity to select from a diverse array of benefits, allowing you to carefully tailor a package that perfectly aligns with your individual needs and those of your family. In addition to our standard benefits, we offer a wide range of flexible benefits and robust well-being programs. About us: DWF is a leading global provider of integrated legal and business services. Our approach delivers efficiency, price certainty and transparency for our clients across the world without compromising on quality or service. Our purpose is to deliver positive outcomes with our colleagues, clients and communities and we foster a culture that places our colleagues at the centre of all that we do.

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