Business Support Administrator

5 days ago

Nottingham, United Kingdom Littlefish Full time

**Come and join the Littlefish team**

Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box.
Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow.
So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people
- we would love to hear from you.

**The role**

Due to growth, Littlefish is looking for a Business Support Administrator to join our Service Account Management team. If you are keen to gain experience within Business Administration, then this role might be for you
As the Business Support Administrator, you will report into the Customer Services Director and support the Service Accountment Management (SAM) Team by creating quotes and sending them directly to customers, raise orders with the procurement team, system management (Microsoft Dynamics) and tracking renewals.
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**What you’ll be getting up to on a day-to-day basis**

**Business Central (Line of Business Application)**
- Creating quotes and sending to the customer under SAM instruction and guidance
- Raising orders with the Procurement Team and managing through

**Invoicing**
- Maintenance of the system, keeping clean and clearing out when necessary, for example ‘stock tracker’ (un-invoiced hardware)

**Renewal Tracker**
- Tracking of “mini renewals” eg SSL Certs, Hardware Break Fix and other sold items

**Customer Specific**
- Admin activities for specific customer. Work with the SAM to understand specific needs and meet deadlines for those tasks
- Reporting. Some customer have a smaller report generated oppose to full Service Reviews. BSA to produce these reports and send to the customer under SAM instructions
- Review of support e.g. upgrades/ downgrades

**Queries**
- Invoice queries
- Request for information

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**Do we tick your boxes?**

Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow.
**I am High Performing
- **I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence.
**I am Passionate**- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another.
**I Have a Can Do Attitude
- **I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done

**What can we offer you?**

We can offer you; one of a kind training and development programmes, bonus schemes, casual dress policy and breakout facilities with table tennis and gaming, complimentary food & drink - unlimited fruit & refreshments, Pizza Fridays, company social events and much, much more.

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