Sales Agent

Quote Detective is one of UK’s leading specialists for non-standard motor insurance.

We are looking for positive and enthusiastic staff to join our growing company, in our modern call centre environment.

The people who work here are supportive, encouraging and are always keen to see their colleagues do well. Our office environment is open and honest and we pride ourselves on our communication with each other and our customers.

The average day for a Sales Agent revolves around our customers. You will receive incoming calls from customers looking to buy from us, as well as dialling out to customers who have shown an interest in our products and want to know more (no cold calling).

This position is full-time with career prospects in a small but rapidly growing company that specialise in niche motor insurance.

Our hourly rate ranges from £9.50 - £11.06 aswell as weekly performance based bonuses.

You don’t necessarily need insurance experience to apply, as full and extensive training is provided. All we ask is that you’re motivated and willing to learn; the rest we can teach you.

**Main Responsibilities**:

- Have a wide knowledge of our products in order to inform customers correctly
- Building rapport with our customers and gathering relevant information
- Ensure we meet customers’ needs

**Requirements**:

- Professional phone manner
- Excellent customer service
- Positive attitude
- Good reading and writing skills
- Computer literate
- Able to work as part of a team and individually
- Confidence, determination and passion to succeed
- Have a keen eye for detail

**Rewards / Benefits**:

- Fully paid on site training, including on-going training throughout employment
- Weekly team and individual incentives
- Weekly bonus
- Employee Assistance programme
- Career growth opportunities
- Private office kitchen
- Discounted gym membership
- On site nursery, canteen, coffee shop and beauty salon
- Eye care
- Cycle to work scheme
- Day off for your birthday

**Working hours**:
A minimum of 20 hours per week - These hours will be discussed further during your interview to ensure that both your needs and the companies needs are met.

Your shifts will be based on a two week rota between the hours of 8:30am - 7pm, with one in three Saturdays (9am-2pm).

**Job Types**: Full-time, Permanent

**Salary**: £9.50 per hour

**Benefits**:

- Company events
- Cycle to work scheme
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Pontypool, NP4 0HZ: reliably commute or plan to relocate before starting work (required)

Work Location: One location