Estates Helpdesk Co-ordinator

The role of the Helpdesk Co-ordinator is to fulfil the administrative & customer service element

for the estates team at AJW..

**Responsibilities**:
**Property & Facilities Maintenance**
Assist in the day-to-day operations of the AJW’s buildings and grounds, ensuring they are safe,
functional, and meet regulatory requirements:
JIRA, internal worklist)
- Maintenance: Assist the estates director & estates manager oversee all maintenance tasks
relating to all estates. Hard & Soft Services.
- Suppliers: Schedule & monitor contractors whilst on site. Assist compile a complete audit of
all suppliers.
- Procurement: Assist estates team procure contracts by facilitating site surveys, providing
documented information. Liasing with indirect procurement.
- Asset Inventory: Assist compile a complete asset list for all estates.
- Health & Safety: Work closely with the Estates team & H&S Manager on all H&S related
matters
- Projects: Assist Estates team with administrative tasks during large projects
- Event Management: Assist with onsite Entertainment set up/breakdown.
- Estates Intranet: Assist the creation of an estates intranet site to host of required information
for staff members.
- Reception: Provide cover at the reception desk, as required.
- Emergency Support: To provide Emergency 24/7 call out attendance to estate maintenance
requirements.

**The Person**:

- Good IT skills (Excel, Word, Outlook)
- Strong organizational and planning skills
- Good communicator and ability to build relationships at all levels.
- Detail-oriented with a focus on maintaining high-quality standards.

**What's in it for you?**

Enjoy a monthly team fun budget and support community causes through charity events. Join our vibrant social scene with company-run events and experience a stunning work environment at our state-of-the-art HQ, complete with an onsite gym, bike-for-work scheme, delicious restaurant, discretionary bonus, healthcare, and Perkbox benefits.

Not local to our state-of-the-art HQ? Don't worry. Relocation support packages are available to make your move to the area easier.

This role will work on a hybrid working pattern.

‍‍ Inclusive recruitment process; let us know about any reasonable adjustments needed.

AJW Group promotes diversity and equal opportunities.

See for yourself what it's like to work at AJW Group:

- To recruitment agencies: AJW Group will not accept unsolicited or speculative agency CV’s and will not be responsible for any fees related to unsolicited CVs._