Outlet Sales Assistant

2 weeks ago


StokeonTrent, United Kingdom Johnson Tiles Ltd Full time

Job summary:
Providing quality customer service as an Outlet Retail Assistant within a small team. Adaptable staff that can respond to queries from customers and maintain professional communication with their peers.

Key responsibilities:

- Keeping informed with constantly changing product knowledge and internal software.
- Building a rapport with local customers with ease.
- Following routines for both start and end of day.
- EOD cashing up.
- Completing daily tasks / working on your own initiative / filling out daily sheets
- Completing cleaning tasks within store
- Team Working / also able to work on your own / Good communication skills
- Placing customer orders.
- Ensure company policies and procedures are adhered to.
- Fluency in basic IT skills, including the Microsoft Office package.
- Processing dispatches and chasing deliveries with couriers.
- Housekeeping - maintaining a clean, safe and organised outlet environment to enhance the shop experience for customers.
- Listening and detail skills.
- Heavy lifting of tiles will be required.

Skills required:

- Previous experience in retail.
- Exceptional customer service skills with a focus on creating a positive shopping experience.
- Excellent organisational skills and attention to detail.
- Experience with MS office (Outlook, Excel)
- Hold an excellent work ethic and communication skills.
- Able to understand and comply with KPI expectations.

Pay: £12.45 per hour

Expected hours: 37.5 per week

**Benefits**:

- Company pension
- Employee discount
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

Application deadline: 02/05/2025
Reference ID: TUNOUT01


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