Customer Host

2 weeks ago


Shrewsbury, United Kingdom Transport for Wales Full time

**Customer Host**

**Equal Opportunities**

At Transport for Wales (TfW) we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone’s different and has their own perspective so we’re building a diverse team that mirrors the communities we serve. Through this we’re determined to be one of Wales' leading inclusive employers. We’re creating an inclusive transport network that everyone in Wales can be proud of.

**Introduction**

An exciting opportunity to begin a career in the railway industry and join TfW join TfW as a Customer Host to work as part of a team responsible for the day to day delivery of a high standard on-board catering service to passengers.

Applicants must be flexible and available to work the shifts required. Our Food & Drink directorate runs a 7-day operation with morning shifts starting as early as 6am. Premier Service Hosts will know the shifts they are rota'd in for at least 3 weeks in advance.

**Role responsibilities**

You’ll offer passengers the on-board trolley service throughout the journey, complying with health and safety protocols at all times to meet customer needs and ensure a high-quality customer service.

You'll be responsible for on-board trolley stock by checking the trolley has enough supply for serving customers prior to the train departing to ensure we can provide the on-board service.

You'll comply with health and safety policies and procedures, safety protocols and briefs by adhering to relevant regulations including COSHH assessments and food hygiene standards to ensure we provide a safe and hygienic on-board service.

**Who we are looking for**

**You’ll need to have**:

- Previous experience of working in a customer focused role.
- Ability to upsell and promote products to the general public.

**Benefits**:

- 8% employer pension with NEST
- 28 days holiday (excluding bank holidays)
- Free travel across the TfW Rail network
- 4x death in service
- Employee Assistance Programme
- Flexible benefits (Including Electric Car Lease Scheme and Cycle to Work Schemes)

**Who we are**

Transport for Wales (TfW) is the not-for-profit company driving forward the Welsh Government’s vision of a high-quality, safe, integrated, affordable and accessible transport network in Wales. Our mission is to ‘Keep Wales Moving’ by providing customer-focused service, expert advice and infrastructure investment.

**Welsh Language Skills**

The ability to speak Welsh would be a plus but is not essential for this role.

**Job Type**: Permanent

**Salary**: £11.23 per hour

**Benefits**:

- Company pension
- Cycle to work scheme
- Free or subsidised travel
- Health & wellbeing programme
- Sick pay

Schedule:

- 8 hour shift
- Day shift

Work Location: In person


  • Customer Host

    2 weeks ago


    Shrewsbury, United Kingdom Transport for Wales Full time

    **Customer Host** **Equal Opportunities** At Transport for Wales (TfW) we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone’s different and has their own perspective so we’re building a diverse team that mirrors the communities we serve. Through this we’re...

  • Customer Host

    2 weeks ago


    Shrewsbury, United Kingdom White Stuff Full time

    White Stuff is a multi-channel brand with a strong heritage and values. Established in 1985 we have now grown to over 130 shops and concessions in the UK and internationally, selling women’s, men’s and children’s clothing as well as beautiful accessories and home ware. Our original prints, intricate details and considered design touches reflect our...

  • Host / Receptionist

    1 week ago


    Shrewsbury, United Kingdom CarStore Full time

    **Host / Receptionist** **CarStore Shrewsbury** **£20,000 Basic Salary with, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a real people person, passionate about putting the customer first? As a Host with us, you’ll...

  • Game Host

    3 days ago


    Shrewsbury, United Kingdom LevelUp Escapes Full time

    **DETAILS**: **Customer Service Escape Rooms Games Host **who is an excellent people person with a helpful, fun and friendly manner is required to join a family run business based in Shrewsbury **NO EXPERIENCE REQUIRED FULL TRAINING PROVIDED** If you have experience working within the entertainment industry or within an Escape Room environment then that...

  • Game Host

    7 days ago


    Shrewsbury, United Kingdom LevelUp Escapes Full time

    **DETAILS**: **Customer Service Escape Rooms Games Host **who is an excellent people person with a helpful, fun and friendly manner is required to join a family run business based in Shrewsbury **NO EXPERIENCE REQUIRED FULL TRAINING PROVIDED** If you have experience working within the entertainment industry or within an Escape Room environment then that...

  • Showroom Host

    3 days ago


    Shrewsbury, United Kingdom Carsa Limited Full time

    Showroom Host Position**:Showroom Host** Location**:Shrewsbury** Salary**:£21,000 plus commission** Work Pattern**:5-Day Working Week with 1 in 4 weekends off** As a Carsa Showroom Host, you will be responsible for being the first person a customer sees when entering a showroom and making sure that the customers’ needs are met. Building a...

  • Showroom Host/hostess

    2 weeks ago


    Shrewsbury, United Kingdom Carsa Limited Full time

    Positions**:Showroom Host** Location**:NEW Shrewsbury Site** Salary**:£21,000 plus commission OTE £23,500** Work Pattern**:5-Day Working Week with 1 in 4 weekends off** **Applicants must hold a Full UK Driving Licence ** **About Us**: At Carsa, we're not just in the business of selling cars; we're in the business of creating exceptional experiences....


  • Shrewsbury, United Kingdom Hatfields Jaguar Land Rover Shrewsbury Full time

    **Weekend Showroom Host **(Receptionist) **Hatfields Jaguar Land Rover - Shrewsbury** £12.00 per hour Saturday 09:00 - 17:00 Sunday 10:00 - 16:00 - Competitive salary - 12 days holiday rising to 13 after 2 years’ service. - Bonus scheme - Contributory workplace pension scheme - Career progression opportunities - Uniform provided to include PPE. - Access...

  • Weekend Store Host

    1 week ago


    Shrewsbury, United Kingdom Car Store Full time

    **Weekend Receptionist / Host - 16 Hours per week - Saturday 09:00-18:00 and Sunday 11:00-17:00. Happy to consider 2 individuals to split the hours.** **Car Store Shrewsbury** **Salary of £8,000 with excellent company benefits** Are you a real people person, passionate about putting the customer first? As a Receptionist with us, you’ll take the time...

  • Pub Leader

    2 weeks ago


    Shrewsbury, United Kingdom Punch Pubs Full time

    A local pub operator is seeking an experienced hospitality professional to manage the Hare and Hounds pub in Shrewsbury. The ideal candidate should possess strong leadership skills and have a passion for exceptional customer service. Responsibilities include overseeing daily operations, coaching team members, and engaging with the local community. Knowledge...