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Outreach Coordinator

2 weeks ago

ChesterleStreet, United Kingdom We Care Bespoke Ltd Full time

**About Us**

We Care Bespoke Ltd is one of the leading children and young people’s outreach support providers in the North East. Our Outreach caters to children and young people with a variety of needs, including disabilities, special educational needs, child and adolescent mental health needs, and behavioural needs.

**About the Role**

We are seeking to recruit a new Outreach Coordinator to join our team in Chester le street.

Duties will include
- Compiling rotas for outreach workers
- Assigning outreach workers to children and young people, whilst working within requirements, skills and compliance
- Understanding, organising and recording the availability of all new Outreach workers
- Working closely and communicating with other members of the team, professional bodies and family members to ensure the highest quality of care
- Managing customer visits and arranging reviews and quality checks
- Accepting, allocating and processing referrals for new outreach packages
- Accepting and processing changes and amendments to existing outreach packages
- Managing customer visits and arranging reviews and quality checks
- Recruiting and interviewing new outreach staff.
- Monitoring quality weekly KPI reports

**About you**

**Essential qualities**:

- Strong I.T. skills
- Excellent communication and customer service skills
- Experience of managing a busy workload
- Ability to work autonomously and be able to analyse a situation and take decisive action in a timely manner
- Ability to prioritise tasks
- Ability to remain calm under pressure

**Desirable**:

- Social Care sector experience
- NVQ Level 3 in social care or equivalent

**Please note: as part of the role you will be required to work one week in 4/5 as part of the On-Call team for which you will be paid £150 per week**

**Company Benefits**:

- Excellent rates of pay starting at £22k - 26k + mileage allowance
- Pension
- Company private health care
- 25 days + Bank holidays and additional holidays after 3 years’ service
- Yearly pay rise (performance related)
- Bonus Scheme

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£26,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Discounted or free food
- Private medical insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Chester le street: reliably commute or plan to relocate before starting work (required)

Work Location: In person