Hotel Gotham

2 weeks ago

Newcastle upon Tyne, United Kingdom Bespoke Hotels Full time

**Job Ref**:BES6375

**Branch**:Hotel Gotham - Newcastle

**Location**:Hotel Gotham Newcastle, Newcastle Upon Tyne

**Salary/Benefits**:Competitive Salary

**Contract type**:Permanent

**Hours**:Full Time

**Hours per week**:40

**Posted date**:16/05/2025

**Closing date**:01/06/2025

Step Into the Glamour of the 1920s - Join Us as a Reservationist at Hotel Gotham Newcastle

Welcome to **Hotel Gotham Newcastle**, where opulence meets old-world charm and every guest is treated like Gatsby himself. Behind our velvet curtains and beneath the golden glow of our chandeliers lies an opportunity for a poised and professional **Reservationist** to join our exclusive cast.

As the elegant first act in our guests’ experience, you’ll be orchestrating seamless pre-arrival arrangements and ensuring each visit unfolds like a perfectly scripted performance. You’ll:

- Handle **room, dining, and special event reservations** with flair and precision
- Be the **conductor of communication**, ensuring all departments are in harmony
- Curate and coordinate bespoke experiences in our **fine dining restaurant**
- Assist with bookings for our **Private Members Executive Lounge**, where the city’s most discerning clientele come to dine, relax, and be seen
- Offer exceptional service **before, during, and even after** our guests’ stay, ensuring every detail is dressed to the nines

**About You**:
You’re a born host - smooth-talking, quick-thinking, and impeccably organised. You thrive in a fast-paced, high-end environment and bring the sparkle of sophistication to every interaction.
- Experience in reservations, hospitality, or fine dining environments preferred
- Excellent communication and coordination skills
- A love for luxury, theatre, and the golden age of hospitality

**Why Join the Gotham Ensemble?**
- Be part of a team that values **elegance, excellence, and extravagance**
- Work in one of Newcastle’s most iconic luxury hotels
- Enjoy staff perks, development opportunities, and a setting unlike any other

So if you’re ready to don your finest attire, step into the spotlight, and deliver service that dazzles - we’d love to hear from you.

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