Customer Service

5 days ago


Aldershot, United Kingdom HighPoint Full time

We are looking for an enthusiastic and great communication that thrives off working in a customer focused position to join a small and friendly office in an established manufacturing company. This is a busy and varied role, speaking to existing and new customerswill be a large part of your role. You’ll need to be very organized, able to multi-task, show initiative, have great attention to detail, be able to prioritise your work load and have enthusiasm to learn

**Benefits and Package**:

- Monday to Friday (09:00 - 17:00 with 30mins lunch)
- 23 Days Annual Leave
- Free On-Site Parking
- Pension Scheme
- Small and Friendly Team

**Main Responsibilities**:

- Telesales to existing customers, building customer relations
- Using Microsoft Outlook to print off orders for processing
- Entering and checking orders using Sage
- Filing, printing labels and leaflets for customers orders
- Communicating with customers to keep them updated with orders
- Arranging samples for customers
- Greeting customers/suppliers
- Preparing documents for despatch
- Liaising with carriers to arrange collections
- Tracking customers orders
- Previous experience within an administrative position is not essential, as full on the job training will be given.
- Knowledge of Sage Accounts and Excel would be of an advantage but not essential.
- Must be enthusiastic and a team player, willing to work in a close knit team
- Confident and able to build rapport with customers


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