Supervisor

2 weeks ago

Hounslow, United Kingdom Mulberry Full time

the largest manufacturer of luxury leather goods in the United Kingdom. Across all locations, we are united by our employee values: Be Bold, Be Open, Be Responsible, Be Imaginative.

If these are values you share, we would love you to join our team.

We are opening a pop up store in Heathrow Airport, T3 and are looking for a full
- time Supervisor to join the team

To be a Supervisor (Team Lead) at Mulberry you must be passionate about people, determined to deliver an extraordinary customer experience and open to learning and developing yourself and others. We want you to strive to be an expert within your field and a key contributor at Mulberry.

What we need from you:

- You will always be customer focused:_
- You will create a welcoming and fun environment for your customers and team.
- You will be committed to delivering an engaging customer experience in your store and inspire your colleagues to also.
- You will develop and maintain key customer relationships using in store CRM tools to support you and your colleagues.
- You will be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customers experience.
- You will help to develop the best team:_
- You will support in creating a high performing team where every person is valued and feels a sense of belonging.
- You will encourage discussions and invite ideas and different perspectives in order to drive creativity and collaboration.
- You will create a culture that embraces feedback; give praise, share successes, coach and challenge.
- You will be responsible:_
- You will be curious about the business and willing to share your ideas.
- You will enjoy working as part of a team and nurture relationships with your colleagues.
- You will deliver operational excellence showing respect and consideration for people, product and your environment.

You are:

- Confident
- Engaging
- Versatile
- Perceptive
- A natural Coach
- In love with fashion

What we will do for you:

- Competitive basic salary
- Bonus
- An enviable staff discount and exclusive access to staff sales
- Pension Contributions & Life Assurance
- Training and opportunities to develop

**Job Types**: Full-time, Temporary contract

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount

Supplemental pay types:

- Bonus scheme

Work Location: In person

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