Mobile Response Security Officer

**Mobile response Security Officer - SIA Licence is essential to be considered for the role**

***Amberstone provides integrated security solutions through the provision of technology products and manned guarding resources. Our security solutions bridge the gap through the provision of risk based integrated security solutions. Products combine to provide a best return on investment made by our varied client base, with Amberstone sharing strategic best practise wherever possible to the benefit of all clients, reducing risk and costs wherever possible. Amberstone security solutions provide a best return on investment when integrated together.

This role will endeavour to support the client to deliver industry leading services. As the forefront of the business, it will be expected that you will hold the best in business customer service to all stakeholders. You will be required to deploy to the highest risks areas/locations to support our client where it’s needed and take a proactive approach to new age guarding.

**Location - Dumfries, Annan, Carlisle, and Lockerbie area**

**Hourly rate - £12.30**

**Shifts: Rolling Rota - 6 On 2 Off average shifts will be 10.00 - 22.00 - sometimes 12.00 - 00.00**

**Hours**:
**Essential**: Full UK Manual driving license is required to be considered for the position, Vehicle provided which will be based at a specific site, Phone & Tablet are also supplied with the role.
- **Start Date: ASAP**

**Main Responsibilities**:

- Flexibility of working location to work in line of a resource to risk within reasonable distance/cluster of locations using company vehicle.
- Patrolling an assigned cluster of stores, prioritising activities in line with intelligence.
- Providing high visibility, reassuring presence in and around our client’s premises, interacting with the clients’ colleagues and members of the public.
- Liaising with management, local authorities and Police when applicable.
- Maintain a safe and secure environment for clients and their customers.
- Manage vulnerable persons with empathy to not cause distress.
- Completing colleague and contractor searches where required in line with agreed policy.
- Completing security checks on areas of our client’s premises.
- Clear communicator with all relevant stakeholders through all means of communication including radio usage.
- Comfortable to be able to digitally report incidents, gather intelligence and use tablets/phones for daily activity planning.
- Incident reporting and writing
- Be able to identify a trend of criminality to support where the risk is and communicate back to the Amberstone Crime Desk.
- Operate Body Worn Cameras and be able to activate them in line with company/safety policy.

**Equality & Diversity**
- Amberstone Guarding values the diverse skills and experience of its employees and is committed to achieving equality of treatment for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement based on their skills, aptitudes and abilities. Amberstone Technology is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through good equalities and diversity leadership and management.

**Responsibilities & Requirements**
- Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager.
- The above lists are not exhaustive, and you are required to undertake such duties as may reasonably be requested within the scope of the position. All employees are required to act professionally, co-operatively, and flexibly in line with the requirements of the position.

**Person requirements**

**Desirable**:

- Educated to A Level/Advance NVQ level
- SIA accreditations

**Previous work experience required**:
**Essential**:

- A role within the security industry, specifically in guarded services working in retail security.
- Full UK Manual driving license is required to be considered for the position,
- Valid SIA licence
- Strong communication skills
- Smart appearance
- Ability to handle conflict situations in a professional manner.

**Knowledge and experience**:
1 year front line security guarding experience.

**Personal skills/behaviours/qualities**:
**Essential**:

- Great communicator
- Drives positive business ethic.
- Have good IT knowledge
- Confident in high pressure situations