Relief Security Officer

**About us**:
First Response Group (FRG) is a total security, risk, and facilities management solutions company. We are leading the way with new technologies and training and development to deliver a first-class service to our clients.

What makes us different is our people. Our mission is to motivate, support, and develop our employees by creating a culture of 'inclusion and happiness'. It is vitally important to us that everyone feels part of the team, contributes positively to company development, and shares in our successes.

We are an SIA approved contractor, an ACS Pacesetter, and hold four NSI Gold accreditations.

**About the Role**:
Are you an elite Security Officer, ready to become an integral part of a growing business, surrounded by amazing people and opportunity.

FRG is actively seeking dedicated Relief Security Officers to become part of our team at one of our prestigious locations throughout England. With the aim of guaranteeing the safety and security of our premises and personnel. This position extends beyond just maintaining security; it’s about fostering a secure and inviting atmosphere.

**About FRG**

First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential.

If you are looking for a workplace that values innovation and excellence, FRG could be your next career move.

**Why FRG?**
- Dynamic Environment: Join a team where your contributions matter. We foster an environment where everyone has a voice and can make a real impact.
- Innovative Solutions: Be at the forefront of the industry with access to the latest technologies and solutions. At FRG, we are committed to staying ahead.
- Professional Growth: Your career growth matters to us. We provide opportunities for learning and development, helping you advance in your career.
- Industry Recognition: As an SIA approved contractor, ACS Pacesetter, and holder of four NSI Gold accreditations, FRG is known for its commitment to excellence.

**Job Opportunity**:

- Display an outstanding level of customer service.
- Prevent and deter unauthorised access to non-public areas of the site.
- Conduct external and internal security patrols as detailed in the assignment instructions.
- Perform locking and unlocking duties as detailed in the assignment instructions.
- Assist employees and visitors with any concerns they might have.
- Ensure any equipment provided by the customer and First Response Group is managed in accordance with procedures as detailed in the assignment instructions.
- To provide support, guidance and information to all staff, visitors and contractors whilst ensuring the safeguarding of the premises.
- Ensure all employees and visitors have proper accreditation for accessing buildings.
- Ensure all walkways and emergency escape routes are always kept clear.
- Respond and investigate all fire and intruder alarm activations.
- Report instances of property at risk of being lost, stolen, damaged and/or vandalized.
- Carry out initial investigations and report both verbally and in writing incidents, suspicious activities and vehicles.
- Identify opportunities for improving practices and processes and discuss with the duty manager and site operations manager.
- Escalate emergency situations to law enforcement as needed.

**Company Benefits**:

- Training and development
- Paid holiday allowance of 5.6 weeks per year pro-rata
- Referral Scheme - _£100 successful referral_
- Uniform
- Healthcare package which includes access to EAP
- Statutory Pension Scheme

**Essential Skills**:

- Valid Door Supervisor SIA Licence
- Happy working Relief / Ad-Hoc hours
- Available on short notice
- At least 1 year experience in a similar Security role
- Able to work independently and as part of a team
- High levels of written and verbal communication skills
- Fully comprehensive 5-year work/unemployment/education history in accordance with BS7858 standards

**DEI Statement**:
What makes us different is our people. Our mission is to motivate, support, and develop our employees by creating a culture of 'inclusion and happiness'. It is vitally important to us that everyone feels part of the team, contributes positively to company development, and shares in our successes.