New Business Client Advisor

**New Business Client Advisor (Bristol)**

**The company: Marsh Commercial**

We are Marsh Commercial, a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions.

**The role: New Business Client Advisor**

We have a great opportunity to join our team in Bristol as a New Business Client Advisor.

The New Business Client Advisor will be responsible for following up on leads, ensuring client needs are identified and the subsequent conversion of these leads in to new business opportunities whilst ensuring it is all completed in line with agreed service standards.

**What can you expect?**
- You will initially work remotely with a busy team dedicated to client satisfaction however this will eventually migrate back to the office on a flexible working schedule.
- You will get in-depth on the job training and learn about insurance, insurance broking as well as building relationships within the business and outside with our partners.
- This role will be initially remote however it will migrate to a mixed remote/office based position offering you the opportunity and flexibility to work within a specialized team from the comfort of your own home.
**What you will be rewarded with?**
- Competitive Benefits Package including: 27 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
- Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.
- We also support programmes including: health & welfare, tuition assistance, pension, employee assistance program, career mobility, employee network groups and volunteer opportunities.
**We will rely on you to**:

- Manage own work loads and opportunities in order to optimise business performance.
- Work on building relationships with key client decision makers in order to secure them as new clients to Marsh Commercial.
- Work on all aspects of lead management and service delivery to prospects and clients, ensuring client needs are identified and met in line with agreed service standards.
- Recognise and documents revenue generation, growth and other opportunities by actively developing additional business from opportunities into the business and other sources.
- Maintain an awareness of all potentially complicated claim related matters and assists claims personnel in the negotiation of equitable claim settlements on behalf of clients.
- Develops meaningful working relationships with insurers through regular contact and liaison to better serve clients.
- Possess a thorough understanding of all major classes of insurance which the Company offers to its clients and keep abreast of all new technical and product developments to better advise professional colleagues and clients.
**What you need to have**:

- Proven telephony customer service experience/sales experience working in a similar industry role or general insurance experience is preferred however other sales experience or client interaction will be considered as well
- A good awareness of clients’ business, their business issues, insurance programmes and service plans is ideal
- Excellent organisational skills with the ability to manage multiple enquiries simultaneously
- High self-motivation with excellent interpersonal skills and the ability to work effectively with diverse backgrounds
**What makes you stand out**:

- Insurance Sales experience
- Competent in the use of Acturis broking system is desirable
- Experience within Insurance related sales
**About us**

We are Marsh Commercial, a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions.

We help clients succeed by defining, designing, and delivering innovative industry-specific solutions that help them effectively manage risk. Our deep knowledge of both the industry sectors and communities we serve, combined with the time we take to fully understand and meet a client’s needs, is what sets us apart.

We're also part of Marsh and McLennan Companies (MMC) - a global network of experts in risk, strategy and people. For over 140 years, Marsh & McLennan Companies (MMC) has supported enterprise, helping clients realise, survive and grow in changing times.

We leverage the scale, expertise and access to the broad range of products and services provided by the wider Marsh & McLennan Companies for the benefit of our clients - whilst retaining the flair, flexibility and