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Front of House Sales
2 weeks ago
**About us**
BEUTIVA is a luxurious Beauty Salon/spa on one of the most popular areas of Bromley High Street.
Providing outstanding beauty services across 3 floors, we aim to exceed our clients expectations by offering a superior service and treatment.
We are looking for experienced and talented people to join our team at this thrilling time
We are seeking a dynamic and sales-driven Front of House Sales Associate to join our vibrant team at BEUTIVA. As the first point of contact for our clients, you will play a crucial role in delivering exceptional customer service and driving sales to ensure a positive and memorable salon experience. You must be a confident indivdual with experience in sales whether telesales or field sales or a senior retail sales consultant.
**Responsibilities**:
- Greet clients warmly and provide a welcoming atmosphere upon their arrival at the salon.
- Serve as a knowledgeable resource for clients, providing information on salon services, promotions, and products.
- Engage with clients to understand their needs, recommend suitable services or products, and upsell where appropriate.
- Assist clients in scheduling appointments, ensuring efficient time management for both clients and service providers.
- Proactively promote and sell salon services, packages, and retail products to achieve sales targets and drive revenue growth.
- Maintain accurate and up-to-date knowledge of salon offerings, pricing, and promotions to effectively communicate with clients.
- Handle cash transactions, process payments, and maintain proper cash handling procedures.
- Ensure the front desk area and retail displays are well-presented, organized, and stocked with relevant products.
- Collaborate with the salon team to ensure smooth operations, effective communication, and a positive client experience.
- Contribute to maintaining a clean, organized, and inviting salon environment.
**Requirements**:
- Proven experience in sales, preferably within the beauty or retail industry.
- Strong sales and customer service skills, with a friendly and approachable demeanor.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
- Results-oriented mindset, with the ability to meet and exceed sales targets.
- Exceptional organizational and multitasking abilities, with a keen eye for detail.
- Proficient computer skills and familiarity with appointment booking systems and POS software.
- Passion for the beauty industry and a willingness to stay updated on current trends, products, and services.
- Flexibility to work evenings, weekends, and holidays as required.
At BEUTIVA, we are committed to providing exceptional customer service and creating a warm and inviting atmosphere for our valued clients. As a Front of House Sales Associate, you will have the opportunity to contribute to the salon's success through your sales expertise and dedication to delivering an outstanding client experience.
**Job Types**: Full-time, Part-time
Pay: £10.00-£14.00 per hour
Additional pay:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus
**Benefits**:
- Company events
- Company pension
- Gym membership
Schedule:
- Monday to Friday
- Weekend availability
**Experience**:
- Front of House/Sales: 3 years (required)
- Beauty Salon: 1 year (required)
- Phorest/Booking Software: 1 year (preferred)
Work Location: In person