Head of People and Culture

The Head of People and Culture’s primary function is to curate and deliver the full employee lifecycle including talent acquisition, learning and development, employee engagement, compensation and benefits, talent management, CSR, diversity and inclusion,people systems and creating and managing budgets with the aim of creating a better working environment for our colleagues. They will also be responsible for ensuring the People and Culture related processes are followed consistently in line with UK legislationand delivered with our values at the heart of them every time.WHAT YOU WILL DOThe key responsibilities for this role will include but are not limited to:Design and deliver the People and Culture strategy for over 200 colleagues across the club.Responsiblefor the management and development of a People Manager, People Advisor and outsourced Recruitment team.Serve as the main contact for all colleagues; proactively engage colleagues to improve working relationships, build morale, and increase productivity andretention; communicate openly and frequently.Work with the Director of Finance to produce annual labour budgets.Responsible for the People and Culture budget design, delivery, implementation and monitoring.Implement pension, benefits, reward and recognitioninitiatives, annual salary and benefit reviews with the support of our brokers.The design and implementation of an internal communication strategy and tools.Develop and foster strong links and relationships with apprenticeship providers, relevant schools,universities and colleges to ensure the club attracts new talent starting out in the industry.Support and advise on all ER related matters with HOD’s and Execs and develop and govern P&C policies and procedures in line with UK employment law updates.Identifiesstaffing and recruiting needs; develops and executes best practices for hiring and talent management.Conducts research and analysis of trends including review of reports and metrics from the clubs HR system, ATS and LMS and using these to develop strategicinitiatives to make the club a best employer within the industry.Design and deliver learning and engagement strategies to help our colleagues career development and assist with goal setting. Collaborate on suggestions for individual training that will enhancegrowth and development.Oversee performance management activities including ongoing feedback, documentation of performance issues, annual performance evaluations, and performance improvement plans.Coaching, counselling and advising management and colleaguesto ensure resolution of escalated employment related matters.Oversee colleague events and appreciation activities such as the 2 annual parties, social events, and group activities, tracking anniversaries, birthdays, and other milestones.WHO WE ARE LOOKINGFORAt least 2 years’ experience running HR departments within a hospitality environment (previous experience within a member’s club would be ideal)Operational experience is advantageousQualified or working towards a CIPD Level 7 Diploma (or equivalent) isadvantageous but not compulsory.Excellent communication skills and comfortable presenting and engaging ownership, executive teams and senior management where required.A genuine passion for hospitality and hosting.BENEFITS33 days holiday, pension and life assurance.BonusschemeA health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.Regular team get togethers, from regular team drinks to bi-annual parties.Great incentives and reward programmes including recommend a friendbonus, employee of the month and much more.