Customer Care Advisor

1 week ago


Worksop, United Kingdom Kybotech Full time

Kybotech Ltd, a fast-growing e-commerce company, is seeking a highly motivated and experienced Customer Care Advisor to join our team. As a Customer Care Advisor, you will be responsible for delivering exceptional customer service to our valued customers.

**Responsibilities**:

- Maintaining knowledge of company products and services
- Resolving customers in a timely and efficient manner

**Requirements**:

- Ability to Empathise and feel the customer's needs
- Excellent communication and interpersonal skills
- Ability to multitask and prioritise in a fast-paced environment
- Have an excellent standard of written and spoken English
- Be able to work well as part of a strong team but also use your own initiative to deliver high-level results for our customers
- Have the willingness to learn and be open to change
- Be I.T literate and excel in a digitally-lead team
- Weekend availability may be required during peak seasons

**Benefits**
- Above average and competitive £23,000 starting salary
- Bonus scheme after 6-months service
- Competitive pension scheme to protect your future
- Free on-site parking
- Seasonal team celebrations



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