Defence Business Services

**Details**:
**Reference number**:

- 292981**Salary**:

- £27,080- per annum (pro rata) with generous employer pension contributions of approx. 27% depending on your salary.**Job grade**:

- Executive Officer**Contract type**:

- Permanent**Business area**:

- MOD - Head Office & Corporate Services - DBS- Armed Forces & Veterans (AFV)**Type of role**:

- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 2Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Kentigern House, Glasgow, ScotlandAbout the job

**Job summary**:

- Are you a dedicated person who is passionate about making a difference?
- Would you like to work for the Ministry of Defence?
- Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK’s Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement.- Our Vision - To support UK defence customers with outstanding service every time.
- Our Mission - Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability.

**DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society.**

**We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 27%. Where your role permits, we support a blended working approach alternatively known as hybrid working.**

**Come and join the DBS community today**

**Job description**:
Hybrid working is available, however there may be the requirement to work in the office full time whilst learning the job.

This position sits within the DBS Military Operations (Mil Ops) department of the DBS AF&VS. DBS Mil Ops is responsible for the accuracy, timeliness and quality of Joint Personnel Administration (JPA), liaising with the single Services to ensure we remain customer-focussed, and inputs received from the Services are accurate. Working with the Delivery Partner’s JPA Centre, as part of a joint virtual global HR, DBS Mil Ops conducts root cause analysis of issues and develops Service Improvement Plans collaboratively with the Services and Defence Authority teams.

The Debt Management (Recovery and Write-Off) (DM(R&WO)), has responsibility for providing a Military Services interface between DBS, its commercial partners and customers for casework concerning over-issues of Military Pay and Allowances, Armed Forces Pensions, Armed Forces Compensation Payments and War Pension Scheme Payments for all serving Military Personnel and Veterans.

Main responsibility- Responsibility for authorising writes-offs, where appropriate, of pay, allowances and pensions, ensuring Managing Public Money (MPM) Regulations and HM Treasury guidelines are correctly applied to the debt management business and IT processes.
- Supporting HEO Debt Management in providing Debt Management Capability and Continuous Improvement.
- Maintain an up to date working knowledge of pay and pension policies and processes.
- Collate all information on cases and refer, as necessary to, Individual, Line Manager, Unit, Pay/Pension section or Policy Branch.
- Maintain and build DM R&WO business knowledge iaw Managing Public Money, JSPs, JPA and GRDP etc. to provide advice to both internal and external stakeholders.

**Person specification**:

- The DM (R&WO) is presently going through a transitional change where it is developing new processes to meet the demands of the business. If you are:
- Looking for a challenge
- Looking to join a team that supports self-development and embraces continuous improvement
- A self-starter who has an eye for detail and can quickly analyse information
- Looking to develop your leadership and management skills
- Flexible and supportive of colleagues

then we want to hear from you.- What skills are we looking for?
- We are looking for someone who has:
- MS Office skills (especially in Word and Excel)
- A responsive and positive approach to change and to changing demands.
- Strong organisational skills.
- An ability to work to set timelines.

Desirable but not essential as full training will be provided:
- Background in Finance/Accounting
- Debt Management Experience
- Line Management