Head of Design

**Role Overview**:
The Head of Design will lead the development and execution of design strategies that elevate our client’s brands across all touchpoints. They are responsible for all brand design, user experience (UX), and user interface (UI) expertise to ensure cohesive, research-led, and strategy-driven outcomes.

**Responsibilities**:

- Build and lead all brand and creative output at agency level
- Oversee the creation and execution of brand strategy, positioning and creative platforms for our clients
- Build and maintain a creative environment for the creative team to deliver their best work.
- Ensure the quality of all design output meets or exceeds client expectations. Oversee, refine and approve design output as required.
- Take responsibility for the creative philosophy and the standard of creative output across the agency
- Lead the creation and development of ideas and concepts for campaigns as required
- Take a leading role in pitching and winning work
- Take a leading role in thought leadership and marketing contributions
- Oversee the commercial performance of the department, managing budgets and KPIs in collaboration with the Operations Director
- Hire, manage and develop the design team
- Lead innovation and continuous improvement of design and creative processes, products and services.
- Ensure and oversee efficient planning of all projects from project managers
- Develop and manage key client relationships

**Communication & Collaboration**:

- Foster open communication and teamwork across departments
- Engage in regular check-ins and updates with team members, ensuring alignment on project goals and timelines
- Build strong relationships with clients and stakeholders, ensuring satisfaction and clarity on project deliverables

**Management**:

- Oversee the work of team members, providing guidance, mentorship, and performance feedback
- Ensure that all projects are delivered on time and within scope
- Develop and implement team strategies that support both client objectives and agency goals
- Manage the allocation of resources to optimise productivity

**Product Development & Innovation**:

- Contribute to the development of new digital products and services.
- Bring innovative ideas to enhance current offerings, ensuring they align with market trends and client needs.
- Work closely with the product development team to ensure seamless integration of new tools and processes.

**Requirements**:

- A robust sense of humour
- 10 years experience in hands-on professional brand and design environment
- Proven experience developing brand and creative strategies for clients
- 5 years experience in agency environment
- Strong leadership skills, particularly in critical design review
- Strong communication and collaboration skills
- Ability to work in a fast-paced, dynamic environment
- Understanding of digital marketing trends and best practices

**About Hallam**

We’re not just some self-obsessed agency promising table tennis and unlimited snacks in exchange for your soul. And that’s why we’ll always show up with something to say, not just something to sell. We share a mission to deliver outstanding work with purpose. We’re here to do business in a better way: to work hard to do the right things, not only for our clients but our people and the world around us. Work should exist to make life better and we are a great place to work. Hallam has been chosen by its employees as one of the best places to work, and in the top 40 marketing employers in the UK. You’ll join a team of more than 50 talented digital geeks who love everything from board game nights to agency trips out to a post-work tipple(s).

**What’s it like working at Hallam?**

You’ll get to work for a progressive agency that is driven by its people and values, not just profit. We’ll provide you with everything you need for your role with us, including the latest Apple equipment (or equivalent) and set you off on your personalised onboarding program where you’ll get to know us; your manager, team and the wider departments as well as how we do things around here through our proven operations and processes.

**Our Perks**:

- Unlimited remote and flexible working policy*
- 33 days holiday (25 plus the extra 8 bank holidays to take whenever you want)
- Option of early finish Fridays
- Your birthday day off, whenever you choose to celebrate
- Bi-annual, seasonal recharge days
- Other annual leave perks including, quarterly long weekends, additional holidays after longevity of service and the option to buy further holiday days
- Sabbatical opportunities after 5 years service
- Enhanced parental and reproductive health policies, supporting every stage of family planning including access to menstrual and menopause leave
- Enhanced policies to support with leave for medical reasons, caring for dependents, compassionate or bereavement reasons
- Training, learning and development opportunities, both individual and company-wide
- A revered employ