Part Time Information, Advice

Employer:

- Bracknell Forest Council
- Salary:

- £18,547 - £20,754 per year for 18.5 hours per week inclusive of London Weighting (FTE: £37,092 - £41,506 per year inclusive of London Weighting)
- Location:

- Time Square, Bracknell
- Contract:

- Permanent
- Working Pattern:

- Flexible Hours/Part Time
- Hours:

- 18.5 hours per week.
- DBS Check:

- Enhanced
- Closing Date:

- 12/11/2025 at 23:59
- Reference:

- People/25/324591

We have a great opportunity for an Information, Advice and Support Service (IASS) Officer on a part time permanent basis working 18.5 hours per week.

At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service.

**About you**:
You will require detailed knowledge of relevant legislation contained in the Children and Families Act 2014 and the SEND Code of Practice. You will already have or be willing to undergo all online IPSEA legal training levels within 12 months of joining the service.

You will provide information about the legal framework, offer impartial advice tailored to individual circumstances and support individuals in expressing their views whether in writing, at meetings or during appeals. The role will mainly be home based but may include occasional face-to-face meetings to provide information and advice.

**About the team**:
We are a small team who work closely together to make sure we are providing impartial, free, confidential information advice and support to parents, carers and young people in relation to special educational needs and disabilities. Sometimes the work is challenging, however, there is always time for finding creative solutions and every day is different.

You will work as part of a team who strive to offer their best professional advice and support. Our team have regular meetings to share concerns and find solutions.

**Key responsibilities**:

- Support service users by signposting them to different local and regional services, including the SEND Local Offer.
- Ongoing work with some individuals, empowering them with relevant information to help them to make informed decisions.
- Ongoing work will be required for young people / parents wishing to register an appeal with the SEND Tribunal. Work could include information and advice throughout the appeal process and occasional impartial support to express views at a SEND Tribunal hearing

**Our benefits**:

- 28 days* annual leave increasing to 33 days* after 3 years’ continuous service, with the opportunity to buy up to 10 and sell up to 5 days*.
- Hybrid working opportunities to support your wellbeing and work-life balance.
- Paid employee volunteering scheme.
- Local government pension scheme, with life insurance cover.
- Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits. (Terms and Conditions apply)
- Career development through internal and external training opportunities.
- Enhanced maternity, paternity, adoption and fostering leave.
- Employee Assistance Programme (EAP) to support your health and wellbeing
- Inclusive and social working environment with a variety of staff networks and a sports and social club.
- (pro rata for part time)

**Our values...**:
At Bracknell Forest Council our values define who we are and what is important to us. Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities. We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.

**Reasonable adjustments...**:
**Interview date**:
Interviews will be held on 1st and 2nd December 2025.

**Want to ask us a question?**:
For an informal discussion or to ask any questions about this role, please contact:
No agencies please.

**Equal Opportunities**:
**How to apply**: