Housekeeping Supervisor

2 weeks ago


Swansea, United Kingdom The Dragon Hotel Swansea Full time

**Job Role**: Housekeeping Manager

**Salary**: 22k PA

**Reporting to**: Operations Manager

**Responsible For**: Room Attendants

The Dragon Hotel has been one of the most celebrated Swansea Hotels, and a key landmark in Swansea City Centre for over 50 years. Guests love us for our central city centre location, leisure facilities and on-site parking in the heart of Swansea. Book today and see what all the fuss is about

The moment a guest steps into our hotel, they walk into a genuinely memorable experience. You will supervise, train and work alongside your team to ensure all hotel rooms and public areas are sparklingly clean and in tip-top condition. You will be a fantastic communicator, engaging and motivating your team, and ensuring everyone works seamlessly together, helping to achieve the business goals. Your communication with other departments will be paramount, working closely with Reception and Maintenance to ensure our guests receive the very best service.

You will ensure the effective and efficient running of the housekeeping team, with accountability for defined processes within the department. You’ll ensure financial targets are achieved whilst maintaining the highest of standards, to ensure guest expectation is consistently met and exceeded.

About you

We’re looking for someone with experience in this role, or an Assistant Housekeeping Manager looking for their next step.
- Excellent leadership skills with experience of developing and leading a team
- Strong communication skills through a variety of means
- Self-motivated, adaptable, an excellent team motivator and team builder.
- Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks
- High attention to detail and accuracy - great at managing one’s own time and the time of the team
- Proficient in health and safety and a confident trainer to train the team to meet company and compliance requirements
- Effective at cost control - Keeping things like wages, supplies, uniforms and laundry within budget

**Job Types**: Full-time, Permanent

**Salary**: Up to £10.00 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 8 hour shift



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