Patient & Public Involvement and Engagement Administrator

The Royal Marsden Hospital (RM) together with its academic partner The Institute of Cancer Research (ICR) form the only specialist cancer NIHR Biomedical Research Centre (BRC) that supports translational clinical research into cancer diagnosis and treatment. The BRC goal is to increase cancer cure rates with smarter, kinder treatments which significantly reduce immediate and long-term side effects.
An exciting opportunity has arisen within the BRC for a Patient & Public Involvement and Engagement (PPI/E) Administrator in clinical research. The vision of our BRC & CRF Strategy for Involving and Engaging People in Cancer Research | TRM CancerBRC (2022-27) is to ensure that diverse public and patient voices are heard in all we do; in contributing to translational research, leading to the best cancer treatment alongside outstanding patient experiences. The strategy enhances existing work and generates more involvement in the research process from initial proposals, protocol development, participant recruitment and trial management.
The Clinical Research PPI/E Administrator will provide efficient and effective administrative support for BRC PPI/E activities, including managing requests from researchers for PPI/E support. The PPI/E team facilitates a PPI Service for commercially sponsored hosted research, and the postholder will mainly support this service.
The Clinical Research PPI/E Administrator provides an efficient and effective administrative support for PPI/E activities for commercial research. The Royal Marsden NHS Foundation Trust (RM) offers a PPI Service for commercially sponsored hosted research by patient and public contributors (PPCs), facilitated by the RM Patient and Public Involvement and Engagement Team (PPI/E team). The Clinical Research PPI/E Administrator will mainly support this service.
The post holder will work at all times with a high degree of discretion and initiative, respecting confidentiality of information. The post holder will frequently be the first point of contact for key stakeholders (including our public contributors) and will develop excellent working relationships both internally and externally.
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
For further information on this role, please see the attached detailed Job Description and Person Specification.
To provide support for the PPI Service for commercially sponsored hosted research reviews by patient and public contributors (PPCs), by arranging and administering PPI reviews. This will entail:
communicating with research professionals and providing information about the PPI service and requirements.
communicating with the PPCs and ensuring that patient-facing material is sent to PPCs within the appropriate timeframes.
ensuring that feedback is collected, collated and sent to research professionals in a timely manner;
administering rewards and any expenses to the PPCs;
liaising with the finance team to provide reports on payments for the service.
maintaining a spreadsheet/database with details of the PPI Service offered.
This position is part-time (18.5 hours/week), fixed-term contract for 1 year with possibility of extension, based in Sutton with occasional travel to Chelsea and home and/or flexible working as required and agreed with the line manager.