Customer Service Representative
20 hours ago
A Customer Support Representative (CSR) provides support and assistance with the following day-to-day functions within the sales office.
**Accountability and Responsibilities**
- Answering queries regarding, stock, product, deliveries and aftersales
- Processing Customer returns
- Taking requests from our external sales staff and also ensuring they are updated on anything relating to their area/customer.
- Organising for external staff to have the correct point of sale and tools as when and required.
- Updating our CRM system
- Order management
- Working alongside our Dispatch department with sending out orders.
- Ad-Hoc tasks when required.
**Personal skills & attributes**:
- Previous experience in a similar customer service role
- Good verbal and written communication skills.
- Ability to actively listen and ask probing questions.
- Confident use of IT systems and software e.g., Outlook, word, basic Excel.
- Works at pace and with a sense of urgency.
- Understands the commercial implications of their actions.
- Ability to prioritize own workload.
- Quick learner with the ability to pick up new processes and systems, both taught and independently learned.
- Enthusiastic, “can-do” approach.
- Attention to detail
- Time management
**Reporting**
The Customer Support Representative (CSR) reports to the Office Manager and will maintain a close working relationship with all other areas of the business including the external sales team, Dispatch/Warehouse & Purchasing Departments to ensure all business functions and customer needs are fulfilled.
Pay: From £24,000.00 per year
**Benefits**:
- Company events
- Employee discount
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Reference ID: JDCSR1024
Expected start date: 17/10/2024
-
Customer Service Representative
7 days ago
Crowborough, United Kingdom Servomex Full timeDo you want to be part of a business that genuinely values entrepreneurialism, innovation and individual accountability? We focus on our customers and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well-known brands across multiple...
-
Customer Data Representative
19 hours ago
Crowborough, United Kingdom Premier Full time**JOB TITLE**: Customer Data Representative **LOCATION**: Crowborough Office (TN6 3DZ) **HOURS OF WORK**: Full-time: Monday to Friday, 9:00 am - 5:00 pm **CONTRACT**: Permanent **REPORTING TO**: Data Operations Manager **SALARY**: £22,000 per annum **Do you have great telephone skills, high attention to detail, and more than a basic grasp of Excel? Do...
-
Customer Data Representative
2 weeks ago
Crowborough, United Kingdom Premier Christian Communications Ltd. Full timeLOCATION: Crowborough Office (TN6 3DZ) HOURS OF WORK: Full-time: Monday to Friday, 9:00 am - 5:00 pm CONTRACT: 12 Months FTC REPORTING TO: Data Operations Manager Do you have great telephone skills, high attention to detail, and more than a basic grasp of Excel? Do you prefer a busy and varied working day? We are looking for a multi-skilled and...
-
Inside Sales Representative
1 week ago
Crowborough, United Kingdom Charleswater Ltd TA Desco Europe Full time**Job Summary** **Duties** - Engage with potential customers through telemarketing and follow-up calls to generate leads and close sales. - Utilise Salesforce software to manage customer interactions, track sales progress, and maintain accurate records. - Communicate effectively in English, with the ability to converse in Spanish being a significant...
-
Customer Service Administrator
5 days ago
Crowborough, United Kingdom Brook Street Full timeDo you have Customer Service and Administration experience? And enjoy providing support to a small team? My client is a well-established renewable solutions company, based in Crowborough seeking a Customer Service Administrator to join their team. You will have brilliant written and communication skills, attention to detail, IT literate, confident in using...
-
Customer Service Administrator
5 days ago
Crowborough, United Kingdom Floss Agency Full time**URGENT OPENING!** **THIS IS A FULL-TIME OFFICE BASED POSITION** This is a permanent role working for a successful company with an office in the UK and Europe. You will be working as part of a friendly and supportive team. You will be supporting a customer service function with all administration duties. This will include answering the phone, updating...
-
Customer Assistant
3 days ago
Crowborough, United Kingdom Morrisons Full timeMorrisons Crowborough, England, United Kingdom 2 days ago – Be among the first 25 applicants We’re looking for friendly, approachable people to join our Service team, giving customers a great experience at the checkouts, self-serve tills, and kiosks. You’ll help customers with their shop, process transactions smoothly, and offer great service with a...
-
Field Sales Representative
5 days ago
Crowborough, East Sussex, United Kingdom Powerforce Full time £6,600 - £8,160 per yearWhat's the role about?Field Sales RepresentativeLooking for a career to build your future around?Want a role that excites your imagination while providing a solid base?Then why not join our award-winning team at Powerforce, promoting LEGO in storesPart Time, PermanentSalary: £12.75/hr + up to 20% bonus (15.30/hr OTE)Mileage: 34p per mileHours: 22.5 hours...
-
Crowborough, United Kingdom Atmosclear Investments Full timeAtmosclear Investments are a private equity company within the green technology and renewable energy market. In addition to producing a leading financial performance, we focus our time and energy on projects that will have a positive social and environmental impact. Our vision is to have a sustainable world free of carcinogenic fumes in our air,...
-
Customer Assistant
2 weeks ago
Crowborough, United Kingdom WM Morrisons Supermarkets Full timeOur store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. It’s why our customers keep coming back for more. It’s challenging and fast-paced from Market Street, to replenishing stock, to working on our checkouts, our friendly team love going above and beyond to bring our customers...