Global Solution Sales Insurance, Tts Financial

Treasury and Trade Solutions (TTS) is a market leading, award-winning provider of cash management, cards and trade, solutions to financial institutions, public sector and corporate clients around the world. With a global network spanning 100+ countries, we are uniquely qualified to service clients with local and cross-border interests and provide integrated reporting and management.

TTS is a highly innovative organization with a strong digital agenda; new products and services are continuously being developed to meet our clients rapidly evolving treasury requirements and unlock new opportunities for growth. We provide clients with dynamic information, tools, and APIs to effectively manage their portfolios, financial positions, working capital and supply chains.

Insurance and Asset Managers have been identified as a key growth segment for FI Treasury Trade Solutions (TTS), with the industry poised for further growth through digital transformation, aligning well with TTS strengths and strategy, presenting growth opportunities leveraging our strong existing client partnerships; global footprint; expanding Digital Solution Set; and FinTech Collaboration.

This has opened up an opportunity for Global Solution Sales position based in UK and reporting in to the EMEA Head of Insurance & Asset Manager Sales within Treasury Trade Solutions (TTS) on order to help realise our business and growth objectives through selling innovative, differentiated solutions that digitise payments, streamline receivables and optimise liquidity.

The Solution Sales Specialist will have responsibility for the strategic development of a portfolio of new and existing Insurance clients and will be a strategic professional who stays abreast of developments within their sectors through client interaction, industry events and research. They will be the recognized technical authority for an area within the TTS business and will be required to work with partners in Banking, Compliance, Risk and Product Management with the ability to clearly demonstrate their understanding of complex clients and represent the customer internally in Citi.

**Responsibilities**:

- Manage a portfolio of Top Tier Insurance & Asset Manager clients and be responsible for TTS sales origination, cross-sell and retention across the portfolio
- Originate new TTS sales for clients, cross-selling TTS products and services to deepen wallet penetration, revenue realization and expansion, and driving customer satisfaction through quality service delivery
- Primary global or regional point of contact and accountability for TTS sales origination and related activities to clients
- Trusted advisor for the TTS solutions provided to clients and be responsible for overall client satisfaction
- Responsible for growing the TTS P&L of clients and oversee the sales process from origination to revenue realization for assigned clients
- Manage and drive the deal team and work closely with Relationship Managers, TTS Product, Client Delivery and O&T to achieve objectives
- Ensure consistent, professional delivery of all client management disciplines including: account planning, call reporting, lead generation, pipeline management, implementation acceleration, plus TTS relationship reviews
- Cultivate client contacts in the key buying centers that allocate and influence the client’s TTS-related wallet
- Identify client goals & financial needs that can be addressed through the TTS platform
- Identify opportunities for new deals across TTS product set and geographies including multi-product requirements
- Develop and maintain market knowledge through participation in conferences and keeping up to date on market trends affecting clients
- Manage and drive the global / regional teams for each account:

- Drive overall client satisfaction with the TTS platform and build customer loyalty
- Respond to customer escalation for operational/customer service issues, including complex or cross-geography issues
- Build a culture of responsible finance, good governance and supervision, expense discipline and ethics
- Appropriately assess risk/reward of transactions when making business decisions; demonstrating proper consideration for the firm’s reputation
- Be familiar with and adhere to Citi’s Code of Conduct

Qualifications:

- Some experience of sales / account / relationship management
- Customer service oriented person with excellent communication skills
- Accounting background with good aptitude
- In-depth knowledge of regulations, market practices and bank operations
- Demonstrated interpersonal, oral/written communication skills
- Analytical and Advanced problem solving skills
- Independently motivated and resourceful
- A sense of pragmatism and urgency in execution of strategy
- Innate leadership ability to galvanize resources across units
- Product, sales and business management experience.
- People with relevant Banking/Finance/Client Service or relationship management
- Ability to work