Patient Pathway Administrator
2 weeks ago
Expires: 22/09/2024
**Job Type: Permanent**
**Location: Katharine House Hospice, Stafford**
**Salary: £14,344.20 per annum, actual (£23,907 per annum, full time equivalent)**
**Hours: 22.5 hours per week**
**Application deadline: 5pm on Sunday 22 September 2024**
**Interview date: Wednesday 9 October 2024**
**Job Reference: HPPA02**
Are you organised, proactive and looking to have a meaningful impact through your work? We are Katharine House Hospice, and we’d like you to join us as our new Patient Pathway Administrator.
**About us**:
Katharine House Hospice offers the best care to people in our community affected by progressive illnesses, allowing them to live life to the full. Our Patient Pathway Team is crucial to achieving this mission by assisting the Care Team in supporting patients and their families who access our services and contributing to the effective co-ordination of their care.
**The role**:
As our Patient Pathway Administrator, you’ll play a vital role in assisting the Care Team in supporting patients and their families who access our services and contributing to the effective co-ordination of their care.
Here’s what you can expect.
- **Patient admissions**
Receive incoming referrals and prepare them for consideration by the admissions team.
- **Arranging appointments**
Liaise with patients and relevant personnel to book and confirm appointments, assessments, reviews, and transport bookings.
- **Effective communication**
Liaise with external health and social care professionals, patients and families, maintaining effective communication on progress and decisions.
- **General administration**
Ensure effective admin support for daily operations.
**What we offer you**:
- **Impactful role**
Contribute directly to the mission of Katharine House Hospice.
- **Supportive team environment**
Work in a collaborative and nurturing setting.
- **Career development**
Access opportunities for professional growth and continuous learning.
- **Employee assistance programme**
Providing support for your wellbeing.
- **Training and development opportunities**
Continuous learning and professional growth.
- **Occupational sick pay**
Support during times of illness.
- **Healthcare cash benefit plan**
Contributory plan to help cover health-related expenses.
- **Free on-site parking**
**Qualifications and experience**:
Here’s some of what we’d like you to have.
- A good basic education and an excellent working knowledge of IT, including Microsoft Office (Word, Excel, Outlook).
- At least three years’ experience in an administrative role or significant demonstrable transferable skills.
- Excellent organisational skills, the ability to prioritise competing demands, and excellent communication skills.
**Join us and make a difference**:
**How to apply**:
**Closing date: 5pm on Sunday 22 September
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