Practice Support Administrator

7 days ago

Stafford, United Kingdom Wolverhampton Road Surgery Full time

About Us Wolverhampton Road Surgery is a well-established GP practice located in Stafford, serving a diverse and vibrant community with approximately 10,000 registered patients. Our patient list and commitment to high‑quality, patient‑centred care are reflected in our most recent Care Quality Commission (CQC) rating of Good. We employ a multidisciplinary workforce that includes: 5 General Practitioners (GPs) providing consultations, chronic disease management, and urgent care Urgent Care Practitioner (UCP) supporting same‑day access and urgent clinical needs Clinical Pharmacists offering medication reviews, prescribing support, and medicines optimisation Healthcare Assistants (HCAs) and Phlebotomists delivering essential clinical support, blood tests, and health checks Practice Nurses providing immunisations, wound care, and chronic disease management Administrative and Reception Staff ensuring smooth day‑to‑day operations, patient liaison, and compliance with practice policies Business and Practice Management overseeing strategic planning, finance, HR, and quality improvement Practice Support Administrator – Job Summary We are seeking a motivated and organised Practice Support Administrator to join our friendly GP Practice team. This role provides essential administrative support to the Business Manager and Practice Manager, helping ensure the smooth running of the practice and excellent patient care. Main Duties of the Job Provide day‑to‑day administrative support, including scheduling meetings, preparing agendas, and maintaining records Manage staff rotas and assist with staff appraisals administration Handle correspondence, maintain filing systems, and update databases Support recruitment processes and onboarding of new staff Assist with ordering supplies and managing invoices Provide excellent customer service to patients and staff Experience with QOF, QIF, EMIS Web About You – Key Skills & Experience Strong organisational and time‑management skills Excellent communication and interpersonal abilities Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to work independently and as part of a team Previous administrative experience (healthcare experience desirable but not essential) Qualifications GCSE A to C in maths and English GP Primary Care experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. #J-18808-Ljbffr

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