Receptionist / Administrator

**Job Ref: 1235212**

**Receptionist/Administrator**

**Normanton**

**Salary**: £19K-£20K, depending on experience

Hours: Monday to Friday, 40 hours a week, 8am
- 5pm

Our client is looking to recruit an experienced Receptionist and Administrator for their growing team, who can provide a friendly customer focused service to both internal and external customers.

**Duties**:

- Greet persons entering organisation
- Deal with queries from the public and customers
- Monitor visitor access and maintain security awareness
- Switchboard operation
- Answering telephone calls calmly and professionally in a timely manner and transferring all calls to the correct departments, via a busy switchboard.
- Dealing with queries from internal and external clients.
- Management of the visitor’s log.
- Ordering of stationery and refreshments.
- Organising couriers, deliveries, and post.
- Ensuring all letters & goods in are given to the relevant department.
- Organising Ferries & other travel bookings (i.e., hotels).
- Creating welcome packs & letters for new customers.
- Monitoring room bookings (boardroom).
- Greeting visitors to the facility warmly and offering them help immediately.
- General administration duties.
- Ad hoc duties from other Managers within the company

**Skills required**:

- Minimum of 3 years’ experience required
- Minimum requirement of GCSE 'C’ grade in English and Mathematics
- Excellent communication skills both written and verbal
- Fast and accurate typing speeds
- Fully conversant and confident with Microsoft excel and other well-known software packages
- Good general administration skills
- Excellent attention to detail
- Excellent organisational ability
- Able to work well under pressure

**About You**
- Good communication skills and the ability to connect naturally with people
- Work well on own initiative and as part of a team
- Ability to ensure the work gets done in a timely and effective manner
- Ability to follow Company policy and procedures, working towards deadlines.
- Ability to understand and implement written and verbal instruction.
- Self-motivation