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Sheltered Housing Officer
2 weeks ago
**Job details**:
- Job reference
- REQ0139
- Date posted
- 27/01/2025
- Application closing date
- 09/02/2025
- Location
- Maidenhead
- Salary
- Circa £30,700 per annum, plus car allowance £1,816 per annum
- Package
- Blank
- Contractual hours
- 37
- Basis
- Full Time
- Job category/type
- Resident Services & Community
- Sheltered Housing Officer - December 2023.pdf
**Sheltered Housing Officer - Fixed Term Contract - 12 Months**:
- Job description
**About The Role**:
This is a great opportunity to manage the day to day running of the Association’s high-quality Sheltered Housing schemes, overseeing the maintenance, security, health and fire safety of the buildings. To provide a range of housing support services that enables residents to remain living independently in their homes.
You will deliver a range of tenancy management and support services to residents in sheltered schemes that enables them to maintain their tenancy and access relevant services to promote well-being and decrease loneliness and isolation. You will actively engage residents in service delivery and empower them to shape future service improvements that deliver high levels of customer satisfaction. You will be responsible for maximizing rent and service charge income by ensuring early intervention and enforcement of arrears; working with residents, the financial inclusion team and other agencies.
**About you**:
We are looking for someone who will thrive on our values of Ownership, Innovation, Teamwork and Inclusion and incorporate them in their working day. You will be enthusiastic about resident engagement and have experience in providing housing management services and related support to older people. You will need to be able to work within a team and on own initiative to meet department targets. You will be solution focused with strong negotiation skills to successfully resolve complex housing cases.
The successful applicant will require a basic/enhanced Disclosure and Barring Service (DBS) certificate which is considered satisfactory to Housing Solutions as well as a full UK driving licence and the use of a car insured for business use.
**About Us**:
Housing Solutions is a not for profit Housing Association, rooted in the local community providing quality, affordable homes to rent and buy across the local area. Our mission is to make our **residents proud of w they live and our colleagues proud of w they work**. Our services are driven by our strategic goals of safe, satisfied and sustainable, underpinned by our company values of **ownership, innovation, teamwork and inclusion.**
Established in 1995 we provide quality, affordable homes to rent and buy across the South East of England. We are rooted in the local community and we offer a wide range of housing services and housing options, including affordable homes to rent, properties to buy under shared ownership; market rent properties, and specialist accommodation for older people and people who need care and support to live within the community.
**Why Choose Us**:
We pride ourselves on putting our residents at the heart of everything we do. We are invested in our local community and can see the difference we make in the area we live and work. Our employees are passionate and driven to achieve the best results for our residents, and are rewarded for their hard work and commitment.
Our modern and fresh working space allows us to work collaboratively together. You will make connections across the whole team and be part of our inclusive and open culture. Achieving the best of both worlds we successfully combine remote working as well as time together in our spacious and modern offices.
Our substantial benefits package includes company pension contributions of up to 14% and a strong focus on employee wellbeing, including generous annual leave and our ‘Healthy Lives, Healthy Minds’ programme.
Our commitment to Learning and Development can been seen across the organisation and aims to bring our future leaders to the fore, whilst helping our employees reach their career aspirations by offering a broad development fund and in house development programmes.
**How to Apply**:
The closing date is **DATE. 9**th** February 2025** Interviews will be held on **DATE. 14**th** February 2025**
**Have you considered if this might be a good secondment opportunity?** If you might be interested, please contact Tamara Suppria to discuss the possibilities.
**Employee Benefits**:
