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Warranty/costing Administrator

2 weeks ago

Worthing, United Kingdom Riverside Consultancy Full time

**Warranty/Costing Administrator - Worthing**

An exciting opportunity has been created at Rossetts Commercials Worthing for an experienced warranty/costing administrator.

**The Company**

Rossetts Commercials have dealerships in Aldershot, Crawley, Eastbourne, and Worthing. The business is privately owned and even as one of the largest official Mercedes-Benz commercial vehicle dealer groups, they have a real family friendly, hard-working ethos in the workplace.
**The Role**

As a Mercedes-Benz warranty/costing administrator, you are responsible for processing daily customer/warranty and repair and maintenance invoices and claims in line with the company and manufacturers policies and procedures. You will also be responsible for investigating and actioning customer warranty queries.
**Main Duties include**:

- Ensure that invoices/warranty and R&M claims are processed daily, accurately and in line with Company and the manufacturer’s policies and procedures
- Ensure that queries/rejections are cleared promptly
- Maintain and file customer/warranty and R&M invoices/claims as required by the Company and the relevant correspondence and documentation
- Assist credit control/line manager in resolving of customer/MBUK non-payment of debt/claims as and when required
- Ensure adequate stationery is maintained on site to ensure smooth running of the department
- Help the department when needed in answering the telephone within the target set by the Company to maintain a high standard to customers
- Attend training in house or externally as required to fulfil duties and to ensure skill is maintained in line with the job
- Aid the General Managers as required to ensure the smooth running of the section.

Hours of work:

- Hours 08.00 to 17.30 with half hour lunch
- One Saturday in 4 (Last one in the month)
**About you**
**Rossetts are looking for someone who is keen to take on a new challenge. You will have worked in a similar role within the motor trade, will have experience of using automotive computer systems and have high levels of attention to detail.**
**On Offer**

Salary £24,000 - £27,000 per annum depending on experience
- On-going extensive Mercedes-Benz Training
- Pension Scheme
- Death in Service benefit
- Cycle to work scheme
- Rossetts like to reward their staff throughout the year with turkeys at Christmas and birthday surprises.
**Our Process**

**Managing your data