Floor Team

**Floor Team**:
**Birmingham**:
**Salary**:£13.00 per hour + SERVICE CHARGE**:
**THE BRAND**

At F1® Arcade, we’ve completely revolutionised the traditional arcade by creating the first-ever Formula 1 entertainment and hospitality concept with socialising at its core for fans and non-fans alike. F1® Arcade venues provide an immersive, state-of-the-art F1® racing simulation experience, gamified for a mass audience, with ‘best in class’ hospitality and exceptional venue design, all under one roof - for the ultimate night out in the fast lane

**Job Title**

Floor Team Member

** Location**

F1 Arcade - Birmingham, UK

**Purpose of the Role**

As a Floor Team Member at F1 Arcade Birmingham, you’ll be at the heart of the guest experience — ensuring every visit is smooth, exciting and memorable. You’ll deliver top-tier hospitality in a fun, fast-paced environment where Formula 1 racing meets premium social entertainment. From welcoming guests and assisting with simulators, to serving drinks and supporting events, you’ll play a key role in bringing the F1 Arcade brand to life.

**Key Responsibilities**
- Greet and engage every guest with energy, professionalism and genuine enthusiasm.
- Support guests throughout their visit: guiding them to simulators, assisting with seatings, and ensuring they understand how to enjoy the F1 experience safely.
- Deliver first-class service across the floor, taking and delivering food and drink orders where needed.
- Collaborate with bar, kitchen, operations and events teams to ensure a seamless guest journey.
- Keep all guest areas — including simulators, bar spaces and seating zones — clean, safe and well presented at all times.
- Respond quickly to guest queries and feedback, ensuring any issues are resolved or escalated promptly.
- Support the setup and running of private hires, group bookings and corporate events.
- Promote additional experiences, special offers and merchandise in a natural and service-focused way.
- Follow all health, safety, food hygiene and licensing regulations, including responsible service of alcohol.
- Contribute to daily team briefings, handovers and operational updates.
- Represent the F1 Arcade brand with confidence, energy and pride, ensuring every guest leaves wanting to return.

**Skills & Experience**

** Essential**
- Previous experience in a guest-facing or hospitality role (bar, restaurant, events, or leisure environment).
- Confident communicator with strong interpersonal skills.
- Team-player attitude, adaptable and comfortable in a busy, high-energy setting.
- Good attention to detail, multitasking and time-management abilities.
- Availability to work evenings, weekends and public holidays.
- Professional presentation in line with brand standards.

** Desirable**
- Experience within a premium hospitality, entertainment or gaming venue.
- Knowledge of VIP or corporate guest service.
- Basic familiarity with POS or booking systems.
- Interest in Formula 1, motorsport or social gaming (not essential, but a bonus).

**What We Offer**

Competitive hourly rate: £13.00 per hour (plus tronc/service charge).

Career Growth: opportunities to progress into Guest Relations, Event Operations or Supervisory roles.

Vibrant Team Culture: a social, supportive workplace in one of Birmingham’s most exciting hospitality destinations.

Training & development: full brand induction, service training, and ongoing professional development.

**About F1 Arcade Birmingham**

F1 Arcade Birmingham brings the world of Formula 1 to life through cutting-edge racing simulators, great food, creative cocktails and electric atmosphere. As part of the world’s first official F1-licensed social gaming experience, our Birmingham venue offers guests the thrill of racing and the energy of a premium entertainment space — all delivered by a passionate, guest-focused team.