Sales Administrator and Support

6 days ago

Burgess Hill, United Kingdom Steve Willis Training Ltd Full time

**Overview**
An excellent opportunity to be part of the Steve Willis Training Team, as part of our short course administrative team at our Burgess Hill centre. The Administration team are responsible for ensuring the end-to-end quality of the customer experience on the short course side of the business, qualifications /certification, compliance / regulation and billing. Working to our published service standards providing excellent Customer Service to our internal and external customers. In addition to administration the role involves working closely with the sales team supporting them following up on enquiries and administrative tasks.

**Responsibilities**
- Work well as part of a team while managing and prioritising own workload to ensure that tasks are completed in a timely manner and meeting business standards of service
- To take a proactive part in the smooth running of the office and addressing any issues or problems with the support of your team and line manager
- Inputting, updating and maintaining company CRM database to ensure customer data, communication records and contact information are recorded accurately.
- Call Handling - Answer and address incoming enquires from our customers.
- Providing and maintaining high level of Customer Service across all areas of the business
- Following up on sales enquiries, talking to customers and making bookings.

**Requirements**:

- Proven experience in a sales administration or similar administrative role.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) is essential..
- Strong communication skills in English, both written and verbal.
- Excellent organisational skills with the ability to manage multiple tasks effectively. y.

Pay: £26,800.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Work Location: In person

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