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Delivery & Maintenance Officer
2 weeks ago
Teqniq are currently recruiting on behalf of one of our clients for a Delivery and Maintenance Officer role._
Full-Time (36 hrs / week)
Monday - Friday, 8AM - 4PM
Pay Rate: £13 - £16 p/h
- Experience of driving and delivery including loading/unloading, route planning and completion of paperwork in a area of high demand
- Experience of working in a customer focused organisation, providing excellent customer care
The purpose of this role is:
- To deliver and fit specialist community equipment and minor adaptations to Enfield resident’s homes, and where appropriate demonstrate the proper use ensuring that the equipment is adjusted according to the users need.
- Carry out warehouse and stock management duties as directed including equipment recycling.
**Main Duties as a Delivery & Maintenance Officer include**:
- To plan daily scheduled work activity, identify timed visits and organise delivery route.
- To pick / test /check /load /equipment and secure on vehicle. To ensure vehicle safety checks and decontamination procedures are carried out and vehicle is kept in a safe and clean condition in line with ICES protocol.
- To ensure the safe handling and transportation of equipment and tools and report theft, loss or damage of equipment or vehicle to line manager.
- To deliver and collect equipment on a daily basis. To assess and fit equipment and adaptation products and demonstrate use in line with agreed protocols.
- To assess situations and take action during visits to ensure client is never at risk and the equipment and adaptation can be safely used.
- To be aware of potential hazards associated with the use of equipment and take action to minimise these including when necessary the removal of the item of equipment from the home and refer back to the prescriber for further action.
- To record and report non-deliveries of adaptation/equipment requests and assess and advise on suitable alternatives.
- To carry out joint visits with occupational therapists/physiotherapists/district nurses/ social workers and assist with assessment provision.
- To undertake training commensurate with the role to ensure competent fitting and assessing skills are maintained.
- To maintain a professional and holistic approach when dealing with clinicians and clients. To have good communication and social skills, a flexible approach, combined with a sense of urgency and be presentable as a representative for the At Home service.
- To deal with client queries in a prompt, professional and polite manner and where necessary liase with other involved professionals across social services, PCT and partner agencies.
- To support and work towards ICES team objectives and key performance indicators (KPI’S) and comply with ICES protocols including decontamination, recycling of equipment and safe working practices.
- To keep informed about developments and changes in community equipment, MHRA hazard warnings, adverse incident reporting and the law as it relates to the role.
- To assist with general store duties such as equipment cleaning, stock and storage management and stock take as required.
