Resident Liaison Officer

3 days ago


Wolverhampton, United Kingdom Howells Solutions Full time

**Resident Liaison Officer -Wolverhampton**

**Temp - June - January**

**£14-£17 per hour**

Howells are working with a successful and growing Social Housing contractor to find an experienced and proactive Resident Liaison Officer.

It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queriesquickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is essential.
**Key Responsibilities include**:

- Decent Homes programme experience
- Full clean driving licence
- Pre entry visits and company inductions
- Collect tenancy agreement/approval forms
- Visiting tenants in their homes and to advise them on when and what work is being carried out
- Act as the main point of contact and deal with any problems/queries that tenant may have
- Contacting neighbourhood housing associations and establishing working relations with them
- Visiting properties that are being refurbished with potential tenants and advising them on completion dates
- Attending and chairing tenant forum meetings to advise tenants of works being carried out

You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success.

**For any enquires please call Charlotte on**

**Applications



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