Online Customer Services Assistant

20 hours ago


Leeds, United Kingdom British Heart Foundation Full time

Do you have an interest in online retail? Looking for an opportunity to join the UK’s biggest online charity retailer?

An exciting opportunity has arisen for an eBay Customer Service Assistant to join our dynamic team and really make a difference, providing outstanding customer service to our online customers and shops.

**About the role**

The British Heart Foundation (BHF) is the biggest and most successful charity retailer in the UK. It’s also our second biggest source of revenue turning donated items in to £millions that fund our life-saving work. We are looking for someone who can excel in assisting the team as well as our customers by processing and resolving their issues in a timely and professional manner. You will provide a first-class customer service on behalf of the BHF, meeting all customer and client needs.

This is a full-time position, working 35 hours a week (Mon - Friday, 9 am - 5 pm.)

Your working week will be split between home working and around two days per week in our Leeds office. You can work in our office more frequently if that is your preference. This will allow us to unlock our best work for our cause, blending the best of home and office working.

**About you**

**Why join the BHF?**

We invest heavily in the development of our eBay team because they’re the people behind our success in the sector. We value, nurture and reward our talent and are proud to offer a welcoming and supportive working environment. We also offer competitive salaries, 30 days paid holiday and other sector leading benefits.

**How to apply**

We celebrate diversity and make inclusion part of what we do every day. Our aim is for all of our colleagues and volunteers to bring their true self to work.



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