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Radiology Receptionist
2 weeks ago
The receptionist role is essential to ensure the efficient pathway flow of patients through the Radiology department. This post is part of a pool of staff who will help to cover all Radiology reception desks within Radiology. Without sufficient reception staff we are unable to support 7 day working that is essential to achieve waiting time KPIs. The receptionists also help cover the back office which deals with Radiology results on a rotational basis, this role ensures that the correct referring teams are provided with urgent reports in a timely fashion in order to make patient treatment decisions.
Radiology receptionists ensure patient's information is up to date and accurate on both Radiology and Trust wide information systems. They are a further pause in the process for positive patient identification and help to highlight patient ID queries which supports IRMER compliance.
The overall purpose of this role is to provide a professional, efficient and friendly reception service to the Radiology department, ensuring that all patients, clinicians and visitors are welcomed to the department in an appropriate manner whilst adhering to the Trust Policy and Data Quality.
The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury
You will work in a busy patient centred department as part of an Administration and Clerical team with good peer group support and with appropriate training provided as necessary.
