Billing Coordinator

**About Konexo**

Konexo is a global alternative legal and compliance provider developed by Eversheds Sutherland offering Legal, Compliance and HR services. Through clever use of emerging technology and resources, we connect clients’ needs with real benefits, and meet theirchallenges with transformative solutions.

We combine the heritage, strength and stability of being developed by a global law firm, with a highly flexible approach to problem solving.

We offer a full range of services including consulting, legal services which includes managed services, branding services, real estate services and interim resourcing support - all underpinned by advanced technology, smart systems, and bright minds. Konexois present in the UK, US, Hong Kong, Singapore and Malaysia

**Role Purpose**

The role of the Billing Coordinator is to successfully bill in line with the Client’s billing protocols. The Billing Coordinator will be the designated expert in relation to the client’s billing requirements. They will be required to work closely with theOperations Managers of each product group, the e-billing teams and the wider finance teams to provide a seamless and 'right first time’ billing experience for our clients.

This involves making sure all SLA’s are met, fee earners are chased by the Billing Coordinators each month to reduce WIP and bill on time. You will also link in with your Billing Analyst to support the strategic growth and development within the Business,looking at automation, reducing manual processes and resolving rejections. As a team member, you will be viewed as the lead biller and be confident in your delivery to support the firms continued success.

The role also covers 3 elements; matter validation, billing support and additional requests. In addition to these, they will be expected to understand the implications of billing on firm-wide cash flow and lock up.

**Matter validation**
- Open files correctly and aligned to the client’s agreed framework agreement.
- Matter management - WIP - knowing who works on the files, ensuring their time gets closed before billing. Keeping WIP clean and relevant.
- Ensuring ledger financial hygiene is maintained (write offs, transfers, nil rate trainee time, BTK amends etc.)
- Review matters on a regular basis and close down when dormant, keeping our files clean.
- Identification of process gaps or inefficiencies and the provision of training for legal teams on correct and improved matter protocols

**Billing Support**
- Receiving, checking and collating overseas agents’, consultant and supplier invoices to ensure they are attributed to the correct files as disbursements, by validating the supplier invoices pre-approved on Elite, reducing the need for anticipated costs.
- Providing guidance to fee earners, partners and secretaries on the firm’s financial processes and procedures relating to the billing process as well as building and managing relationships within Finance.
- Validation of proformas in line with client protocols, and return to BTKs any bills which are not compliant with these protocols, along with advising the correct process/procedure.
- Dealing with client queries on invoices and financial matters.
- Co-ordination and resolution of e-billing rejections

**Additional Requests**
- Running Client Summary Reports, looking for opportunities to improve WIP and Disbursement management.
- You will also need to undertake any ad hoc projects related to financial housekeeping and provide appropriate support as and when required to assist Working Capital.
- Work with the Dormant Balance Team to reduce the dormant balances down for your clients/practice groups.
- Time recording for external consultants working on projects.