Field Service Technician

4 days ago

Yorkshire and Humberside, United Kingdom Mettler Toledo Full time

**Our Opening and Your Responsibilities**

We currently have a vacancy for an External Pipette Technician. The role will be Field based.
We are seeking well organised, self-motivated individuals who are able to work on their own initiative and have excellent interpersonal skills. Although no previous experience is necessary as training will be provided, an understanding of ISO, UKAS and COSHHstandards would be an advantage.
- Service and calibrate pipettes at customer sites
- Generate and be responsible for paperwork in respect of the pipette service lab
- Perform clinics in your area if required
- Engage in escalations to assist a quick and acceptable resolution, maximising customer satisfaction.
- Ensure all requirements under Health & Safety legislation and required quality systems (ISO, UKAS, GxP, etc.) are actively adhered to.
- This role involves travel to customer sites and may involve overnight stays
- Actively demonstrate the support of other areas/departments within the company, to ensure that a team spirit is observed.

**What You Need to Succeed**
- Previous experience in a similar role as a Service Technician / Engineer is desired but not essential
- An understanding of ISO, UKAS and COSHH standards would be an advantage
- IT literate (Use of Collaboration tools, MS Excel and MS Outlook would be beneficial)
- Manual Dexterity
- Good relationship building and customer facing skills
- Pro-active and takes ownership
- Good verbal and numerical skills
- Able to work unsupervised
- Flexible to support overtime during high demand
- Logic and problem-solving skills
- Continuous improvement focus

**Our Offer to You**
- International career development opportunities
- Part of One Team who thrive from collaboration and drives continuous improvement
- Supports working families through enhanced family friendly policies and flexible working patterns.
- Encourages creativity, working autonomously and measures and celebrates success
- Supporting individual learning, development and growth within the Company
- We encourage work life balance and offer 25 holidays, + Bank Holidays, and rewards length of service as your holiday entitlement increases to a maximum of 29 days once you hit your milestones.
- Health and Wellbeing of employees is important to us and as such all employees have BUPA healthcare, an EAP service and access to our wellbeing portal. You will join a Trustee based pension scheme and have peace of mind with 4x life assurance.
- Fun is just as important, and our culture encourages team and charity events.

**About Mettler Toledo**

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industriesincluding life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

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