Customer Service Advisor
1 week ago
Job description
We are hiring for a Customer Service Advisor that is ultimately responsible for operational efficiencies of our fleet depot and customer satisfaction. You will be arranging the delivery and collection of hire vehicles to our clients, ensuring we have all the relevant documentation, all data is correct, collecting all the documents which the driver needs to get signed by the client.
**Key responsibilities include**:
- Ensuring all customer paperwork is completed to a high standard
- Ensuring new hires are dealt with in an efficient manner in line with business KPI's
- Ensuring all vehicles are collected and delivered via communication with clients
- Fulfilling hire requirements for each client using available resources
- Ensuring that the clients are supplied with the appropriate vehicle class
- Liaising with clients to ensure expectations are managed and wherever possible exceeded
- Providing phone support for drivers whilst they are on the road
- Interaction with Driver Controllers at Regional Depots to ensure movements are completed on time
- Responding to vehicle breakdowns
- Route selection and job co-ordination
- Ensuring adequate driver cover for workload
- Assisting with the legal team and arranging drivers for legal duties
- Assisting the Asset Managers with vehicle movements and vehicle booking in request
**About you**:
- You must have great attention to detail, and always strive to deliver everything to a high standard
- You’re a team player with excellent time keeping skills, professional and reliable
- You have strong communication skills, including excellent customer service abilities and are always friendly and approachable
- 40 Hours per week, Monday to Friday 08:00-17:00, with overtime every third weekend on a rota (08:00-17:00 Saturday and on call 09:00-16:00 Sunday).
- The ability to speak Portuguese would be considered an advantage
Work remotely
- No
**Job Types**: Full-time, Permanent
Pay: £203,795.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Work Location: In person
-
Customer Service Advisor
47 seconds ago
Frome, United Kingdom Fusion Lifestyle Full timeCustomer Service Advisors - 20 hours We are now hiring Customer Service Advisors **Who We Are**: Fusion Lifestyle has the mission to bring health and wellbeing to communities across the UK. We are a registered charity and we invest back into the communities that we serve. **Who You Are**: We are looking for local people who share our passion for customer...
-
Customer Service Advisor
6 days ago
Frome, United Kingdom Direct Accident Management Ltd Full timeJob description We are hiring for a Customer Service Advisor that is ultimately responsible for operational efficiencies of our fleet depot and customer satisfaction. You will be arranging the delivery and collection of hire vehicles to our clients, ensuring we have all the relevant documentation, all data is correct, collecting all the documents which the...
-
Customer Service Advisor
2 weeks ago
Frome, United Kingdom A J Charlton & Sons Ltd Full timeHere at AJ Charlton’s and Sons we have a Sawmill, Joinery and a retail Timberstore that sells a wide range of fencing, landscaping materials, gates and sheds. Our rapidly expanding Timberstore Sales Team have an excellent opportunity for a Customer Service Sales Advisor to join our long-established family run business near Frome in Somerset as maternity...
-
Customer Service Representative
4 weeks ago
Frome, United Kingdom RedDot Full timeCustomer Service Representative -We are seeking an Excel guru, with strong VLOOKUP and Pivot Table skills, to join us as aCustomer ServiceRepresentative in this full-time permanent position based inIpswich, Suffolk. About us: We are a premier manufacturer of heavy-duty vehicle climate control systems, recognised for our commitment to innovation and...
-
Sales Advisor
2 weeks ago
Frome, United Kingdom Euro Car Parts Ltd. Full timeJoin to apply for the Sales Advisor role at Euro Car Parts Ltd. Job OverviewJoin the driving force behind the automotive aftermarket! At LKQ UK & Ireland, we're looking for a passionate and customer-focused Sales Advisor to help deliver outstanding service and grow lasting client relationships. If you're a team player with a talent for turning conversations...
-
Sales Advisor
2 weeks ago
Frome, United Kingdom LKQ Corporation Full timeJoin to apply for the Sales Advisor role at LKQ Corporation. Job Overview Join the driving force behind the automotive aftermarket! At LKQ UK & Ireland, we're looking for a passionate and customer‑focused Sales Advisor to help deliver outstanding service and grow lasting client relationships. If you're a team player with a talent for turning conversations...
-
Sales Advisor
1 week ago
Frome, United Kingdom Euro Car Parts Full timeBuild relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor Working collaboratively with the other areas of the branch, ensuring that the customer needs are met Ensure all call backs are...
-
Sales Advisor
3 weeks ago
Frome, United Kingdom Bloor Homes - Sales & Marketing Full timeSales Advisor When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.We are looking for a Sales Advisor tojoin us in our South West Region to be based around Wiltshire. But first, why join us? About Bloor Homes: We built our first...
-
Customer Advisor – Argos
17 hours ago
Frome, Somerset, United Kingdom Sainsbury's Full timeWhat you'll be doing:Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds Make...
-
HR Advisor
2 days ago
Frome, United Kingdom THRIVE GROUP LTD Full timeThrive Group are delighted to be working with a highly successful manufacturing company, who are actively seeking to **HR Advisor** to join the team on a permanent basis **What you will be doing**: - First point of contact for general enquiries from employees, managers, and external contacts. - Conducting absence and performance management meeting and...