Sales / Customer Service Support - Engineering

5 days ago


Keighley, United Kingdom Cast UK Limited Full time

**Sales / Customer Service Support - Engineering
£ competitive salary
Keighley**

Do you have an engineering background, or experience working in an Engineering environment?

We are currently recruiting a great customer facing role for an Engineering business in the Keighley area. If you are comfortable working with technical / engineering drawings and have experience in a sales support / customer services / purchasing role, thiscould be the perfect opportunity for you

**Why should I apply?**
- This is a fantastic chance to work as part of a close-knit team for a business which offers excellent benefits and flexible working, as well as great long term career prospects.

**What will the role involve?**
- Acting as the first port of call for customer queries
- Processing customer documentation, including time sheets and cost allocation
- Preparing customer quotations for engineered spare parts including cost of labour, project costs etc
- Maintaining accurate records for engineered parts such as technical drawings, manuals etc.
- Create sales orders on the system and liaise with other departments to ensure the customer order is delivered on time and in full

**What will you ideally bring to the role?**:

- Previous experience in a supplier or customer facing role within an Engineering environment
- Proven track record in Sales Support, Customer Services or Purcchasing
- Technical skills, e.g. ability to read basic engineering drawings and interpret technical information
- Good problem solving skills and high attention to detail
- Excellent communication and customer service skills

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