Demand Hub Call Handler
2 weeks ago
Cambridgeshire Constabulary is offering the exciting opportunity for a permanent role in its Demand Hub. The Demand Hub is an initiative which sees police officers and staff working together, carrying out a variety of different functions, including emergency and non-emergency (999/101) call handling.
The Hub, based at police headquarters in Huntingdon, is open seven days a week, 365 days a year. There are full and part-time positions available. Applicants will work flexibly, including weekends and evenings, answering emergency and non-emergency calls. Additionally, you will be responsible for speaking to victims of crime and creating detailed and accurate reports directly into force systems.
As one of the team, you’ll receive extensive training and on-the-job support to prepare you for the challenging variety of calls and roles ahead. No matter what type of call comes in, your compassion, patience and professionalism must not waiver and that means thinking on your feet while providing reassurance. You will obtain relevant information to enable the correct deployment of appropriate police responses, as well as acting as a telephone investigator to ensure the correct investigation of crime. In return we will offer you an attractive salary and a busy operational role where you can play a key part in protecting the public from harm.
Starting salary for full time staff members is £32,930 broken down as follows: £24,576 basic salary, £4915 shift allowance, £3439 weekend working allowance.
For further information on this role, please contact Demand Hub Contact Manager; Tracy Blackwood on 01480 428100.
Internal applicants within Cambridgeshire Constabulary, should upload either a CV or a completed ‘Staff internal role summary’ form, which can be found in the vacancy documents below. Please note you will be required to provide a statement no more than 500 words against the entry requirements as stipulated in the role profile.
External applicants should ensure that your current CV is uploaded and provide a statement no more than 500 words against the entry requirements as stipulated in the role profile. To ensure the recruitment process is fair and equal, please do not include personal details on your CV other than your name.
**Everyone at Cambridgeshire Constabulary take personal responsibility to help create an inclusive workplace, where police officers and staff respect one another, feel valued for their differences and can be themselves. We are committed to providing reasonable adjustments, wherever needed so everyone feels welcome and can flourish.
-
Call Handler
3 days ago
Huntingdon, United Kingdom 1st Choice Rec Full timeCall Handler Th7188 Temporary 8 weeks £10.50 per hour Monday - Friday Do you have previous customer service experience within an office or call centre environment? Are you available to start immediately? For more information, please contact Jess on or click to apply. 1st Choice Staff Recruitment is an equal opportunities employer and acts as both an...
-
Administrator/call Handler
5 days ago
Huntingdon, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full timePrevious applicants need not apply* We are currently recruiting for a call handler to work within our neighbourhood team based at our Huntingdon Admin Hub, Kingfisher House, Kingfisher Way, Huntingdon, PE29 6FH covering evenings and weekends. The post holder will provide a comprehensive administrative service within their team, answering all telephone calls...
-
Foh Call Handler
3 days ago
Huntingdon, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full timePrevious applicants need not apply* We are currently recruiting for a call handler to work within our neighbourhood team based at our Huntingdon Admin Hub, Kingfisher House, Kingfisher Way, Huntingdon, PE29 6FH covering evenings and weekends. The post holder will provide a comprehensive administrative service within their team, answering all telephone...
-
Customer Service Advisor
3 days ago
Huntingdon, United Kingdom 1st Choice Rec Full timeCustomer Service Advisor / Call Handler TH7157 Huntingdon Do you have a polite, professional telephone manner? Do you have customer service experience? £9.62 Per hour 37.5 Hours per week Monday - Friday What you will be doing: - Ensuring the highest standards of customer service are consistently delivered. - You will also be responsible for...
-
Administrator/call Handler
5 days ago
Huntingdon, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full timePlease refer to the attached job description and person specification for full details of responsibilities. Word processing of all forms of correspondence, reports and summaries that are required by the team. Answer all telephone calls within the defined timeframe. To use effective telephone techniques to healthcare professionals, patients, and other...
-
Camhs Administrator Call Handler
7 days ago
Huntingdon, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full timeYou will be proactive in solving problems and queries and you will see these through to completion. The post holder will provide a comprehensive administrative service within their team. This office based reception work role involves, speaking with callers and taking accurate messages and adding to our patient record system. There will be times where cover...
-
Camhs Administrator Call Handler
3 days ago
Huntingdon, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full timeYou will be proactive in solving problems and queries and you will see these through to completion. The post holder will provide a comprehensive administrative service within their team. This role involves reception work, speaking with callers and taking accurate messages and adding to our patient record system. There will be times where cover is needed...
-
Camhs Practitioner
1 day ago
Huntingdon, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full timeAn exciting opportunity to work as part of the local systems partners YOUnited Referral Hub that supports access to help for children and young people’s emotional health and wellbeing and mental health needs in Cambridgeshire and Peterborough. The job includes a clinical focus of doing trusted assessment and/or potential therapeutic interventions in main...
-
Handler - Dg Pm
5 days ago
Huntingdon, United Kingdom FedEx EU Full timeWe have an exciting opportunity for you to join our Operations team as a package handler. - Salary: £19,843.20 - Days/shift Pattern: Monday -Friday 14:00 - 20:00 - Hours per week: 30 **Who we are**: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most...
-
Night Handler
3 days ago
Huntingdon PE, United Kingdom FedEx Full timeWe are looking for Handlers to join our operations teams who are at the heart of our business, ensuring our customer's packages get to them safely and on time. We believe that our strengths come from our differences, and we actively invest in recruiting and retaining a diverse and inclusive workforce that reflects the communities we serve. Working hours:...