Community Manager

4 days ago

Birmingham, United Kingdom Appcastenterprise Full time

We are Touchstone,we?manage a portfolio of properties on behalf of the UK's biggest landlords across the UK.

We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this? We surround ourselveswith supportive people, friendly people and can-do people. Our people live and breathe our SPIRIT values; we are the place for spirited people.

**Moreaboutyourrole**

As a Community Manager you will supervise the on-site maintenance staff including any external contractors and suppliers performing work on the property and the front of house team.

You will work directly with the Built to rent Associate to accurately create, prepare and convey all operational and financial data, identify property goals and objectives and develop yearly forecasts and budgets.

A key part of your role is ensuring that you deliver a first class customer service experience through your confident communication style and your ability to effectively take ownership of your ‘to-do' list.Furthermore at Touchstone we are advocates of‘continual improvement' and so we would welcome the opportunity for someone to come in and look to improve our processes and services, streamlining and improving efficiencies where possible.

For more information please download our job profile available on our website.

**Moreabout you**

For this role you will be managing a team, previous supervisory skills are necessary as well as the ability to motivate and empower your staff members. The ideal person will demonstrate a supportive and innovative approach along with a positive team spirit.

Ideally you will have considerable experience working within a ‘KPI and target driven environment.Due to client-focussed nature of the role you will work closely with the wider Touchstone team and have the ability to build strong relationships throughyour excellent communications skills. You will also have the ability to develop and implement strategic initiatives to enhance all aspects and functions of the business.

**The benefits**

We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:

- Excellent 25 days holiday pay plus bank holidays and sick pay
- Pension with matched contributions
- Training
- Extra perks including huge discounts and offers from shops, cinemas and much more.

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