Sales Office Mangager
2 weeks ago
Due to continuing expansion UTS Engineering is actively seeking an enthusiastic, dedicated, and ambitious Internal Sales Office Manager to increase sales and profitability of the business.
- Reporting directly to the Managing Director, responsibilities will include:
- Responsible for securing sales, customer satisfaction and loyalty to the company brand.
- Manage a portfolio of new and existing clients.
- Build strong and positive relationships with clients at various levels.
- Ensure best commercial fit to customer and business.
- Maximise selling opportunities by analysis of customer needs.
- Update clients on issues such as new products, promotional campaigns, or joint marketing programs.
- To use the tools provided to analyse customer accounts to highlight downtrading lines and accounts and spot new opportunities and then action accordingly.
- Provide detailed management information reports to clients as and when required.
- Daily liaison with other members of the team to provide information, guidance and ensure that clients receive excellent customer service.
- Carry out analysis and produce client reports on an as and when required basis.
- Act as the key interface between the Clients and all relevant internal departments.
- Handle customer complaints and issues promptly and effectively.
- Develop and motivate the team including sales office staff, sales order processing and any account managers.
- Monitor and evaluate team performance, set goals and objectives to drive productivity and efficiency.
- You will demonstrate the ability to multitask effectively and priorities a heavy workload to meet strict deadlines. A current driving licence is also essential as the role is field based.
**Benefits**:
- Life insurance
Schedule:
- Monday to Friday
**Experience**:
- Direct sales: 1 year (required)
- Microsoft Office: 1 year (required)
- Sales: 1 year (required)
- B2B sales: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
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