Field Service Engineer

2 weeks ago

Bellshill, United Kingdom Lilium Direct Ltd Full time

We have an exciting opportunity for a Field Service Engineer to join our team.

**Job Title**:Field Service Engineer

**Job Type**: Contract, Full-time, Permanent

**Location**:Bellshill, Scotland, ML4 3PS

**Salary**:£25,000 - £40,000 per year (based on experience) + additional OTE for on call work.

**About Us**:
**About you**:
You will be results orientated and driven to deliver excellent service. No two days are the same and you will be expected to be adaptable and use your experience to the fullest. We will be looking for someone who can take pride in their work and will pushthemselves to achieve the highest quality outcomes.

Developing strong relationships with Field Operations team as well as with our customers will be essential to successfully filling the role. Communication will be key to ensuring you contribute to achieving the company's business goals and ensuring our customersfeel valued and are happy with the service.

Undertaking the role of Field Service Engineer, you will be based out of our office in Bellshill and will attend clients’ sites as required to install, service and repair our equipment. Comprehensive training on our products will be given as well as furthermanufacturer specific training, as necessary.

**Job description / Responsibilities will include**:
What will you be doing as our Field Service Engineer?
- Your primary role is in the build, installation, service, repair and support of our products
- Ensure high levels of client service
- Out of hours support calls as part of an on-call rota
- To always present a professional image, whether by telephone, in writing or in person
- Timely reporting of progress or delays to Field Operations Manager
- Timely completion and submission of risk assessments, work reports, activity reports, site tasks and all other documentation as required

**To be considered for interview**:

- A formal engineering qualification OR HNC/HND level education OR 2 years field service experience.
- Experience of electrical installation (Qualified with 18th Edition would be an advantage). PASMA and IPAF would also be desirable
- Adaptable on your tools as well as having strong computer literacy
- Quick, logical thinker with strong problem-solving skills
- Organised and with excellent attention to detail
- Excellent time management skills
- Good written and verbal communication skills
- Enjoy delivering a great customer experience
- Full UK drivers’ licence
- Willing to travel the UK and on occasion internationally

**What we’ll offer you in return**:

- Full-time, Contract, Permanent
- Career progression
- Full training and development
- 34 days holiday entitlement
- Private health and wellness scheme
- Additional bonus scheme available
- Company vehicle for business use
- Tools
- IT equipment as required
- Uniform
- IET membership

**Next Steps**:
We look forward to hearing from you.

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